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Saying Hi to everybody

Discussion in 'New Member Introductions & Site Assistance' started by alwaysmoving74, Jan 29, 2014.

  1. alwaysmoving74
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    alwaysmoving74 New Member

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    I need some help my friend gave me this phone and its stuck in her Google account and she forgot the passwod so I can't change it and the device won't show up in the Google play store and the factory reset won't delete anything can someone please help me
  2. leeshor
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    leeshor Super Moderator Staff Member

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    Welcome to the forum

    A factory reset WILL delete everything. Maybe I'm mossing something.
  3. alwaysmoving74
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    alwaysmoving74 New Member

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    I tried formatting hard reseting and factory reset on the phone never finishes it says not responding and stops the reset after a couple of minutes
  4. alwaysmoving74
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    alwaysmoving74 New Member

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    i tried it

    The factory reset on the phone says not responding and stops after a few minutes hard reseting it cleared nothing and it won't format
  5. MotoXGirl
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    MotoXGirl New Member

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    What kind of phone is it?
  6. smalltowngirl13
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    smalltowngirl13 Administrator Staff Member

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    Are you doing the FDR from the system setting / privacy or securty option or from the stock recovery (while phone is powered off, access the thru a specific button combination)...also, is the phone rooted or modded in anyway?

    And welcome aboard!