Saying Hi to everybody

Discussion in 'New Member Introductions & Site Assistance' started by alwaysmoving74, Jan 29, 2014.

  1. alwaysmoving74

    alwaysmoving74 New Member

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    I need some help my friend gave me this phone and its stuck in her Google account and she forgot the passwod so I can't change it and the device won't show up in the Google play store and the factory reset won't delete anything can someone please help me
     
  2. leeshor

    leeshor DF Super Moderator Staff Member

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    Welcome to the forum

    A factory reset WILL delete everything. Maybe I'm mossing something.
     
  3. alwaysmoving74

    alwaysmoving74 New Member

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    I tried formatting hard reseting and factory reset on the phone never finishes it says not responding and stops the reset after a couple of minutes
     
  4. alwaysmoving74

    alwaysmoving74 New Member

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    i tried it

    The factory reset on the phone says not responding and stops after a few minutes hard reseting it cleared nothing and it won't format
     
  5. MotoXGirl

    MotoXGirl Active Member

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    What kind of phone is it?
     
  6. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

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    Are you doing the FDR from the system setting / privacy or securty option or from the stock recovery (while phone is powered off, access the thru a specific button combination)...also, is the phone rooted or modded in anyway?

    And welcome aboard!