Samsung sued for lack of updates

Discussion in 'Tech News' started by me just sayin, Mar 27, 2018.

  1. me just sayin

    me just sayin Diamond Member

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    but you gotta remember some of those backdoor vulnerabilities will allow some malware when clicking on the wrong link. that is how some of them work.
     
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  2. Miller6386

    Miller6386 Developer
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    Very true but in all my years with smartphones and countless devices I've never had a virus or Malware issue...

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  3. me just sayin

    me just sayin Diamond Member

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    neither have I but could it be because of some of the security updates or our own online habits :) or a combination of both.

    remember y2k. after the year started there were all those complaints about getting scammed, how there was never really an issue because nothing really happened. there were a few issues but not the Catastrophe that was being predicted. Most have forgotten the catastrophe did not happened because of all the preparation in the years before. In a lot of way, the same thing is happening with the security updates. Users are being protected in the background where it is not noticed.
     
  4. xeene

    xeene Gold Member

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    It's our online habits. My dad had coin miner malware installed on his phone that was overheating his phone because he clicked on app thought was going to remove a virus.
     
  5. me just sayin

    me just sayin Diamond Member

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    as I tell users in the computer help forums, in the end, it is you the user who is responsible. It is that mouse click that will get you in trouble because by clicking, you are allowing it to bypass your security. the same goes with smartphones. so we are in agreement here.

    as far as that coin miner malware, we are going to see more of that.
     
  6. Sajo

    Sajo Diamond Member

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    As the "family IT guy" I tell them all to not click any pop-up or message that you didn't intentionally cause. If you don't know....call me before clicking. Some times it has saved a lot of heartache, and sometimes it was too late...FDR, re-image from a good image, re-load software, etc. Damn hackers and spammers.

    Edit: Either my keyboard has gone crazy tonight or I have just completely forgotten how to type a post from a phone?

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  7. lloydstrans

    lloydstrans Platinum Member

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    The cure is to charge a fee for an update. Listen to the entitled people pitch a fit, then make them free again. All the spoiled people thus will be happy again. Nothing like putting a monetary value on a service to let people see the value of that service.
     
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  8. Miller6386

    Miller6386 Developer
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    The issue with that from a corporate view is it will turn into a PR nightmare... On top of that I feel more so it' the carriers in recent years that have delayed timely updates. I think a better solution is for Samsung or one of the other larger companies to step up like Apple and say they will DIRECTLY push updates to their devices.

    I'm sure that Samsung and others already charge us I fee for continued support. It becomes part of their over head costs which is factored into device costs. I'm not saying we are owed them due to this but Samsung isn't losing money by continuing support for our devices.

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  9. me just sayin

    me just sayin Diamond Member

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  10. pc747

    pc747 Administrator
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    Are they required to update phones, no. But if you are going to lock down the phone then update it or allow users to be able to get updates from a dev.

    But I'll say this, if they want to price their phones like Apple then they can update their phones like Apple. People are asking for support and to not be dropped off at the door step after they purchase their phones.

    This and Touchwiz is why I can not own a Samsung phone.




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  11. Miller6386

    Miller6386 Developer
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    That may be what it costs Samsung but the carrier is going to mark it up also.

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  12. me just sayin

    me just sayin Diamond Member

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    the carrier may but Samsung also sells it for similar prices.
     
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