Samsung Responds to Criticism Regarding GS4 Storage; Plans 'Further Optimizations'

[dgstorm]

It's always appreciated when a company actually pays attention to the concerns of its customers. Samsung's first response to user complaints regarding the small amount of storage space available on the Galaxy S4 was practical but a bit lackluster. Being reminded that we can always just add more storage via the microSD slot basically felt like Samsung was "passing the buck." However, it looks like Samsung still listened to these complaints and were actually working to address them in a less passive aggressive manor. Apparently they are trying to develop "further optimizations" for all the Samsung software on their device to help free up more storage space. Here's a quote with their reply,

"As one of the most advanced smartphones on the market, the Samsung Galaxy S4 uses part of its internal memory to bring our customers its innovative and unique features. We appreciate this issue being raised and we will improve our communications. Also, we are reviewing the possibility to secure more memory space through further software optimisation. Samsung is committed to listening to our customers and responding to their needs as part of our innovation process."

The other option (if you are on AT&T or T-Mobile) is to get the new $650 dollar Nexus-style Pure Android SGS4 GE. Of course, that is an expensive solution as well. Regardless, at least Samsung is working on alternatives. What do you guys think of this second response?

Source: Engadget

 

[leeshor]

So, they are trying to reduce the size of the bloatware.
Probably not the quantity.

Better than nothing......

 

[GAstorino]

WHy not

So, they are trying to reduce the size of the bloatware.
Probably not the quantity.

Better than nothing......

They already have a better unit with the 64gb but they aren't selling it at any of the stores. Why? Sell the dam thing and problem solved. People would have options and can't then complain. Problem is you can't transfer half the apps to sd card, "especially Verizon" bloatware or even delete them so half the memory is shot before even starting and the things run in the background sucking battery. Why go through the hassle of complaints, lawsuits, etc. just release the 64gb phones already.

 

[leeshor]

Based on sales figures it would seem they wanted to get as many sure things, (32GB) into the market as quickly as they could. I would think that when they get caught up you will see 64GB units - though I remember one vendor stating they would not carry the 64GB, (dumb).

 

[bigdog357]

ok so i undrestand,the new s4 by google will let us save apps to sd,if so im all in.

 

[themuttt]

let the user pick and choose what apps (bloatware) he wants to keep on the phone without having to root the damn thing. The problem won't be solved but at least it would be a help

 

[Hugh Jass]

let the user pick and choose what apps (bloatware) he wants to keep on the phone without having to root the damn thing. The problem won't be solved but at least it would be a help

This.