Samsung Releases Statement On Note 8 Freezing Issues

Discussion in 'Android News' started by DroidModderX, Nov 2, 2017.

  1. DroidModderX

    DroidModderX Super Moderator
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    Some Galaxy Note 8 users have been reporting that their devices are freezing up and sometimes randomly rebooting. This is even happening when launching Samsung's own contacts app. In fact it mostly seems to happen when using the Samsung contact app, however it is also being reported that the phone freezes and crashes when using other apps like Facebook and WhatsApp. One user had gone through 4 phones in 5 days and the fourth phone was still crashing. When the phone freezes the only way to fix it is a reboot. This is happening several times a day for those affected which would get pretty old.

    Samsung released the following statement in response:

    via Phandroid
     

    Attached Files:

  2. DroidModderX

    DroidModderX Super Moderator
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  3. me just sayin

    me just sayin Diamond Member

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  4. pc747

    pc747 Administrator
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    Just shows every phone may have an issue here or there. Since it's isolated I'm thinking either a RMA or update may fix it.

    Sent from my Pixel 2 XL using Tapatalk
     
  5. me just sayin

    me just sayin Diamond Member

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    hopefully all it will need is an update. and I was just thinking the other day how the note 8 released has gone pretty smoothly without problems as in the past. oh well..
     
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  6. hammerhead13

    hammerhead13 Gold Member

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