Samsung Galaxy Note 7 : replacement Discussion

Discussion in 'Samsung Galaxy Note 7' started by Allen_Jolynn0, Sep 24, 2016.

  1. Allen_Jolynn0

    Allen_Jolynn0 Member

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    Replaced Samsung Galaxy Note 7 devices still having battery issues reported to a local television news network. in South Korea known as YTN reported on Thursday that recipients of replacement Galaxy Note7 devices noticed their smartphones overheating or losing power while charging.
     
  2. ngt

    ngt Senior Member

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    I didn't even notice. Popped it in my case and I'm good.
    If I have to take this phone back again, I'm getting something else.
     
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  3. Efin

    Efin Diamond Member

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    I didn't know Cadillac had a recall? Their products are crap though ;)

    Sent from my New Note 7
     
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  4. ticketbabe

    ticketbabe New Member

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    At Best Buy, the tech handling my device swap actually called Verizon to get them to remove the upgrade fee. What I find unacceptable is that since this was a well publicized & known situation, why wouldn't every carrier have an automatic over-ride to make the swap easier for everyone?

    Sent from my SM-N930V using Tapatalk
     
  5. Efin

    Efin Diamond Member

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    The carrier has no interest in making it easier, just filling their pockets, as it's not a carrier issue, it's a product issue.
    Although every carrier store front is different, depending upon the management.

    Sent from my New Note 7
     
  6. ticketbabe

    ticketbabe New Member

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    It's a carrier issue when they get hundreds of calls from stores needing to waive that fee...pretty much on replacement date.

    Sent from my SM-N930V using Tapatalk
     
  7. ngt

    ngt Senior Member

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    The guy at best buy told me i had to call because he forgot to ask.
     
  8. thc1967

    thc1967 Active Member

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    T-Mobile

    Black square where I expected it to be on the box. No sticker. IMEI checks out via Samsung database.

    Local store and man was that painful for the poor sales person. So much clicking and telephoning.

    I switched from blue to silver. Nothing else is different, really. Maybe I now have something under an 8 in 2.5 million chance for the battery to boom.
     
  9. TisMyDroid

    TisMyDroid Super Moderator
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    I wouldn't jump ship yet, ngt. That some people in South Korea reported problems to a tv news network doesn't mean it's true. As previously reported, of the 35 supposedly exploding batteries, most claims were (I think 27) false.

    Sent from my SM-N920V using Tapatalk
     
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  10. ngt

    ngt Senior Member

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    I meant, If the new one gets recalled, I'm switching phones.
     
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  11. TisMyDroid

    TisMyDroid Super Moderator
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    Yes, that makes sense. I don't see that is going to happen so I bet you're safe!

    Sent from my SM-N920V using Tapatalk
     
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  12. ngt

    ngt Senior Member

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    I hope so. I like the phone.
     
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