Samsung Galaxy Note 2 has 100's of contacts I never entered!

Discussion in 'Samsung Galaxy Note 2' started by JohnDohe, Dec 26, 2015.

  1. JohnDohe

    JohnDohe New Member

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    The Contacts of my VERIZON service Samsung Galaxy Note 2 has exploded with contacts I've never entered!

    Most of them are just email addresses.

    Many are "info@..." or "support@..."

    1. How to edit and get rid of them?

    2. How to turn this off?

    HALP!!
     
  2. Miller6386

    Miller6386 Developer
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    Sounds like maybe one of your email accounts synced all addresses it had stored... I recall this happening to one of my phones in the past.
     
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  3. Jonny Kansas

    Jonny Kansas Administrator
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    There should be an option in your contacts app to only site contacts with phone numbers. That may help.

    Sent from my Nexus 6P
     
  4. JohnDohe

    JohnDohe New Member

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    @ Jonny Kansas: "... to only site contacts ..." Huh? "site" ... what does that mean?

    @Miller6386: solution?
     
  5. Jonny Kansas

    Jonny Kansas Administrator
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    Sorry. Autocorrect fail. Only show contacts with phone numbers.

    Sent from my Nexus 6P
     
  6. Miller6386

    Miller6386 Developer
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    Verify for sure it is caused by an email app.... Now there are some Verizon contacts that display as that but it's only 5 or 6 not 100's.

    Once we verify the source we can cancel that sync, see if we can just turn off that sync then delete them or see if the app pulls them back out.

    The main key is finding exactly where they came from.

    Sent from my SM-P550 using Tapatalk
     
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  7. JohnDohe

    JohnDohe New Member

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    How to identify the source?
     
  8. JohnDohe

    JohnDohe New Member

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    I have 2 little icons to the right of many of my contacts.

    One is my device and the other is associated with "GeeVee" and they are linked.

    Does this give anyone a clue as to what to do?
     
  9. Miller6386

    Miller6386 Developer
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    Somewhere in settings for GeeVee there should be a way to disable contact sync or something to that effect. I am guessing that app is pulling in the contacts or addresses from everywhere in your phone... If you don't use the app perhaps deleting it altogether may pull them.
     
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  10. JohnDohe

    JohnDohe New Member

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    I spent 2 hours on phone yesterday with a Verizon Supervisor
    over the course of 3 phone calls, as he got back to me after
    checking with his Senior Tech staff. He was as perplexed
    as I was in the beginning.

    Here's what we came up with:

    SOLUTION:

    1. Press: **Phone > Contacts > Press lower-left of phone > Settings > Contacts to Display**:
    Checkmark "Only contacts with phones".

    2. Press: **Phone > Contacts > press lower-left of phone > Contacts to Display**:
    Here you can set up what contacts to display based upon the various
    app's you've downloaded.
    In addition to "All Contacts," "Device," "SIM," and my gmail-email accounts,
    I have "WhatsApp," and "GeeVee."
    "WhatsApp," and "GeeVee," have their own contact lists that were populating
    my Contacts by the hundreds.
    At the bottom of "Contacts to display" in "Phone > Contacts > Press lower-left of phone > Contacts to Display"
    is an option called "Customized list" with a gear icon to the right.
    Selecting the radio button next to "Customized list" and then pressing
    the gear icon takes you to a list where you can customize what you want
    to show in your Contacts list based on the various options presented.
    For me I turned off all contacts, for all apps, except for "Device" and "SIM".

    3. I went into my wireless account in Verizon and edited my Contacts.
    I had to go through the 794 contacts there and select each one for
    deletion.
    Then I sync'd my online, Verizon Contact list, back to my phone from
    my Verizon online account, and it reset my phone's contact list to the
    edited version from online.
    Checking my phone's contact list today, all is well: there are no more
    "unknown's", no more "info@..." and no more "support@..." contacts.

    I did all the above yesterday, backed out, went back in a few times to make
    sure the settings "held" and they seem to be held.

    Today when I checked back ... everything seems to have held, but I'm not
    100% certain yet. I'll give it a few more days before I know that these
    settings have held and I'm no longer getting contacts added to my contacts
    that I didn't put there!

    ;)
     
  11. Jonny Kansas

    Jonny Kansas Administrator
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    Number 1 is what I was talking about.

    Sent from my Nexus 6P