samsung fascinate screen freezing

[Droid DOES!!]

Using the home key to exit is not a good habit. That will leave whatever she was doing not only open but also running and hogging memory. Using the back key will leave it open for a short period and then the OS (Linux) will shut it down itself. She doesn't have a task killer or anti-virus installed right?

I'm not sure which one she uses but probably a lil bit of both

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[sylv2626]

Nope no task killer just whatever came on the phone

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[Droid DOES!!]

Ok, shot in the dark: go to Settings > Applications > Manage Applications and browse the apps, checking the amount of MBs each are using. If any seem abnormally large, clear the data.
If that's not the case, a trip to Verizon is probably the next step.

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[sylv2626]

Well I we went to VZW and they are sending us a replacement phone under the warranty,this was deff not a normal problem.

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[lydiia_claiir]

Restore the phone back to it's factory setting then all the problems will be fixed