Safe Mode

Discussion in 'Droid X Tech Support' started by theecigarman, Nov 6, 2010.

  1. theecigarman
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    theecigarman New Member

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    So during the last week my DX screen has been staying on when charging the phone. I even turn the phone "off" with the power button on top and the screen comes back on. I have also noticed that the keyboard pops up randomly regardless of actions. It has now gone into safe mode and regardless of what I do.

    Has anybody heard of the DX going into safe mode? Even after a factory reset.
    Last edited: Nov 6, 2010
  2. Vzwtech
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    Vzwtech New Member

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    Try an alt hard restart. I forgot what buttons to press but you can google it. Usually passing and holding power button while holding the menu or home button

    Sent from my DROIDX using DroidForums App
  3. chkmate
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    chkmate New Member

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    This is the first time I've seen this. Which means I have nothing for you. Especially if you've already done a factory reset.

    This appears to be something the Warranty Center should take care of for you. They will send you a new one. I wouldn't even mention you did the factory reset.

    And if you just reset phone through your settings that may not be enough. I would go into SPR. Shut phone off, then hold home button and power at same time. After the /\/\ comes on, let go of power hold home until the little Droid with the triangle pops up. Let go of everything and hit your search button to get into Recovery. And if you did this I'm at a lose.

    That stinks, sorry.
    Last edited: Nov 6, 2010
  4. theecigarman
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    theecigarman New Member

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    vzwtech, I might check that out.

    chkmate, The vzw rep for tech support told me to do the factory reset...... VZW has never seen it either.

    BTW, they are sending me a "new" to me phone.
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