SAFE MODE on Droid RAZR & RAZR MAXX...yep, it's a winner!

Discussion in 'Droid RAZR Support' started by FoxKat, Feb 2, 2012.

  1. FoxKat

    FoxKat Super Moderator
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    SAFE MODE FOR THE RAZR AND RAZR MAXX!

    Note: this MAY ALSO work for the coming DROID RAZR 4!! If anyone with that phone once released can confirm, it would be appreciated!

    For all who may not already know this, there is ONE more way EVERYONE should try first to troubleshoot problems before you give up all your beautiful apps and personal settings to the System Restore GODS.

    To boot into Safe Mode;

    1. Power down the phone by hitting and holding Power,
    2. Select "Power Off" from the pop-up menu,
    3. Wait for the phone to completely shut off, first you'll feel a short vibration, and then the screen will be black and all lights will go out.
    4. Now that the phone is completely off, hit the power button to power up again, but be ready...
    5. Once you see the RED Motorola "M" Circle logo, press and hold BOTH Volume buttons, and don't let go!!
    6. Wait until you see the home screen and the transparent words "Safe Mode" in the bottom left corner of the screen,
    7. Now release the Volume buttons.
    Now the phone is essentially running a Stock Android straight from the Flash ROM, and there will be NO User-installed apps running or available to bugger up the system. All apps that show in your app tray will be those which were Factory Installed or installed as part of the most recent Over The Air (OTA) update you've installed. Of course, in the case of those who installed either leaked ROMs or custom ROMs, this will NOT take you back to a Stock Android, but instead back to the leaked or custom ROM, but will be ONLY that ROM and NO user-installed apps.

    It's so encompassing of a clean boot that even if you go into the Market, you'll see your apps showing as installed, but the "Open" button will not be there at all.

    If whatever problem you were having is gone while in Safe Mode, it's almost certain that it was a user-installed app that's causing the problem. Then it's just a matter of a process of elimination, and you should start with the most recently installed app and work backwards - one app at a time until the problem disappears. Whatever app you last uninstalled is then most likely the culprit.

    To get back to a normal boot, simply shut down and restart.

    Good Luck with another troubleshooting tool!!

    :icon_ lala:
     
    #1 FoxKat, Feb 2, 2012
    Last edited: Feb 2, 2012
  2. SallyC

    SallyC Senior Member

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    Very cool!! Thanks!
     
  3. FoxKat

    FoxKat Super Moderator
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    Thought you'd get a kick out of that one! Anyway, you're really barking up my heels with solutions for others. I'm going to have to start trying even harder! LOL!
     
  4. equake

    equake Member

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    Excellent tip. Should be stickied. I hope not to use this but with these random reboots it might be useful
     
  5. djspy

    djspy Member

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  6. SallyC

    SallyC Senior Member

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    Haha. I wish I knew half of what you do. THEN you'd have to try harder. ;)
     
  7. FoxKat

    FoxKat Super Moderator
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    Any time you want to start a tech support company, give me a call. You'll be my lead technician! :rating10:
     
    #7 FoxKat, Feb 2, 2012
    Last edited: Feb 2, 2012
  8. FoxKat

    FoxKat Super Moderator
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    Well, interesting is an understatement. I wonder how many more "strange" problems will simply go away due to this method of troubleshooting? Perhaps one of the following Moderators could stickie this to the top of the list.

     
  9. thaDroidz

    thaDroidz Silver Member

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    just wondering about frozen or removed apps, are they back in safe mode?
     
  10. equake

    equake Member

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    Good luck trying to get a hold of Venom, he's camped out on Razrforums lol. There is way to many of these forums and let alone these Motophones. Googorola should have just sold these phones at 10 bucks a piece and destroy all remenants of apple :biggrin:.


    My 2 cents.
     
  11. SallyC

    SallyC Senior Member

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    Yeah but droidforums.net is the best! DancingNexus

    My only gripe is I usually access the forums using TapaTalk and I can't "Like" a post using it. I looked into another app and it was the same. I think the mods are looking into fixing that, but I'm not sure how well it's going. So if anyone can like from the phone, tell me how. Otherwise I'll keep trying to remember to come back using my pc for that.
     
  12. SallyC

    SallyC Senior Member

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    Yes, this would be a good sticki. It's not documented in the manual and will really help in troubleshooting.
     
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