S6 Edge rebooting problems

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by ZBacks, Jan 2, 2017.

  1. ZBacks

    ZBacks Member

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    Over the last month or so my S6 Edge has been having many problems rebooting. I have done 3 factory resets and many more time wiping the cache with no improvements. Has anyone else delt with this and have found a solution? This has made the phone unusable. Thanks for any help!
     
  2. Sajo

    Sajo Diamond Member

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    Sorry that no one has responded sooner. I don't own a S6 Edge so i can't speak specifically about that phone model. But, before doing each FDR did you have Back Up My Data selected in the Backup & Reset Settings? if so, the phone may have auto-downloaded the same culprit app (or settings) that are causing the problem. Sometimes it's good to uncheck that option before doing a FDR and then test the phone afterward before installing any new apps.