S6. 32G. What is wrong with my Storage ?

[alex55]

Please help. Storage shows 95% used. I have only some basic apps (for about 1 G in total) installed. That is it. No movies. No videos. No photos. No games. At all. Deleted all of them. Only 500 Mb of music is left. I cleared all caches. Deleted all SMSs. How come that 95% of storage is used? Used with (or by) what? I restarted several times. No help.

 

[Miller6386]

Go to settings>storage and see what is using it... Perhaps photos?

 

[alex55]

Go to settings>storage and see what is using it... Perhaps photos?

I deleted ALL photos. I cannot see what uses it. Except 500Mb music I have no other personal stuff at all.

 

[Miller6386]

Go into settings>storage. It will give a break down of what is where. If it's not than you may have a deeper issue

 

[Sajo]

Do you have any of the popular Facebook game apps installed? The ones where you log with your Facebook account and play agaisnt your friends? My wife had a similar situation a few years ago, one of the reasons that brought me to this forum. Something was using 75% of memory, but I knew that was false. It seemed like an app had "reserved" that memory for future use and wouldn't let the phone use it. I was about to do a FDR and decided on another plan. I uninstalled EVERY app she had ever downloaded from the Play Store. That left the phone with only the apps that came pre-installed. Then cleared the app cache in the Storage Settings and rebooted. Her available storage was back to normal. I chalked it up to those Facebook game apps, she never installed them again and the issue never returned on any phone since. It still took some time to setup a lot of her apps, but not as much time as a FDR. Hope that helps out. Good luck.

 

[alex55]

No. I have no any FB apps at all. When I go to Settings-Storage I get the following: phone storage - internal storage - total space 32.00 gb - available 1.35 gb - apps 1.03 gb- cached data 230 kb. Phone storage - Total space 32.00 gb - available 12.23 gb - apps 2.23 mb - pictures, videos 93 mb - audio 630 mb - downloads 32 kb - cached data 240 kb - misc 81 mb. That is it. In addition to pre-installed apps I have only skype, viber, watsup, avg antivirus and fitbit. I do not know what to do.

 

[Mustang02]

Can you take a screen shot? Like this.

 

[alex55]

 

[alex55]

 

[alex55]

 

[Mustang02]

You have 12.31GB of storage free for your to put pictures, videos, etc on. The OS/System partition has 1.3GB free. You can't change that unless you delete apps. It's reserved for the phone to work correctly. I'm guessing Samsung uses 4GB for this.

 

[Jonny Kansas]

It's kinda confusing how they have that all labeled. You'd think it'd say 4GB for the Total space under Internal Storage, but I assume they're trying to make it less confusing because the phone in its entirety has 32GB of storage, even though a certain portion of that is reserved for the OS/System. I agree with Mustang's assessment of the situation.

 

[alex55]

Thank you, guys!