S6. 32G. What is wrong with my Storage ?

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by alex55, Feb 8, 2016.

  1. alex55

    alex55 New Member

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    Please help. Storage shows 95% used. I have only some basic apps (for about 1 G in total) installed. That is it. No movies. No videos. No photos. No games. At all. Deleted all of them. Only 500 Mb of music is left. I cleared all caches. Deleted all SMSs. How come that 95% of storage is used? Used with (or by) what? I restarted several times. No help.
     
  2. Miller6386

    Miller6386 Developer
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    Go to settings>storage and see what is using it... Perhaps photos?
     
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  3. alex55

    alex55 New Member

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    I deleted ALL photos. I cannot see what uses it. Except 500Mb music I have no other personal stuff at all.
     
  4. Miller6386

    Miller6386 Developer
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    Go into settings>storage. It will give a break down of what is where. If it's not than you may have a deeper issue
     
  5. Sajo

    Sajo Diamond Member

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    Do you have any of the popular Facebook game apps installed? The ones where you log with your Facebook account and play agaisnt your friends? My wife had a similar situation a few years ago, one of the reasons that brought me to this forum. Something was using 75% of memory, but I knew that was false. It seemed like an app had "reserved" that memory for future use and wouldn't let the phone use it. I was about to do a FDR and decided on another plan. I uninstalled EVERY app she had ever downloaded from the Play Store. That left the phone with only the apps that came pre-installed. Then cleared the app cache in the Storage Settings and rebooted. Her available storage was back to normal. I chalked it up to those Facebook game apps, she never installed them again and the issue never returned on any phone since. It still took some time to setup a lot of her apps, but not as much time as a FDR. Hope that helps out. Good luck.
     
  6. alex55

    alex55 New Member

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    No. I have no any FB apps at all. When I go to Settings-Storage I get the following: phone storage - internal storage - total space 32.00 gb - available 1.35 gb - apps 1.03 gb- cached data 230 kb. Phone storage - Total space 32.00 gb - available 12.23 gb - apps 2.23 mb - pictures, videos 93 mb - audio 630 mb - downloads 32 kb - cached data 240 kb - misc 81 mb. That is it. In addition to pre-installed apps I have only skype, viber, watsup, avg antivirus and fitbit. I do not know what to do.
     
    #6 alex55, Feb 8, 2016
    Last edited: Feb 8, 2016
  7. Mustang02

    Mustang02 Diamond Member

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    Can you take a screen shot? Like this.


    [​IMG]
     
  8. alex55

    alex55 New Member

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  9. alex55

    alex55 New Member

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  10. alex55

    alex55 New Member

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  11. Mustang02

    Mustang02 Diamond Member

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    You have 12.31GB of storage free for your to put pictures, videos, etc on. The OS/System partition has 1.3GB free. You can't change that unless you delete apps. It's reserved for the phone to work correctly. I'm guessing Samsung uses 4GB for this.
     
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  12. Jonny Kansas

    Jonny Kansas Administrator
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    It's kinda confusing how they have that all labeled. You'd think it'd say 4GB for the Total space under Internal Storage, but I assume they're trying to make it less confusing because the phone in its entirety has 32GB of storage, even though a certain portion of that is reserved for the OS/System. I agree with Mustang's assessment of the situation.