Sorry if this isn't the right forum but I just needed to get this off my chest. It's not a big deal but it's the kind of thing that makes people hate corporate America. Anyway, I have a family plan with 4 lines....2 smartphones and 2 feature phones. My father uses one of the feature phones and he wants to venture into geekland and try a smartphone, so I told him I would figure it out. I pay upwards of $250/mo. for all of my lines and with a new data plan that would go up $30. I have never, ever, ever received what anyone would call a "deal, special treatment, lenient rep" or anything close to a "break" of any kind from Verizon in the 2+ years I have been with them. I get my bill and I pay my bill every month and that's it. My dad's feature phone line upgrade date is in October of this year (4 months away). After talking to Vzw on the phone and tweeting with them I was sure that someone would give some sort of discount on a smartphone for him to upgrade to. But, to my (sort of)surprise....nothing...nada....not even a "well, let me check"...it was just a flat out, "Nope, wait until October". Like I said, it's no big deal...happens every day to someone but it just hit me wrong today. I wanted to give them more money and a 2 year contract for a break on a phone 4 months early. Instead, Vzw just let approx. $920 ($30/mo. x 24 + approx. $200 phone) walk out the door in order to keep from giving me a $200 discount on hardware. Thanks for letting me vent....have a great day!