Rooted Razr Needing to update

Discussion in 'Droid RAZR Hacks' started by Gillard71, Oct 1, 2012.

  1. jpcalhoun

    jpcalhoun Senior Member

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    Well before you call your insurance try this. Turn the phone off and follow these instructions to get you into recovery.
    1. While device is powered off, hold both Volume Up and Volume Down key then press Power key to access Bootloader menu.
    2. Use Volume Down key to scroll the cursor onto "Recovery" then use Volume Up key to confirm to access official Recovery.
    3. Now you may see RED Motorola logo, wait a moment till you see the android robot with "!" triangle, please press both Volume Up and Volume Down key to access Recovery Menu.
    4. Now you can see BLUE RECOVERY MENU.
    5. Use Volume Down or UP key to scroll menu, Power key to confirm.
    Once in recovery scroll down to wipe data...yes then wipe cache...yes then select reboot system. Use the volume keys to scroll and the power key to select. See if this get your phone working again.
     
  2. Gillard71

    Gillard71 New Member

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    Well I did as instructed and no luck. Kinda sucks but I guess part of it. It is still just stuck on the Motorola Screen.
     
  3. jpcalhoun

    jpcalhoun Senior Member

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    Ok, one last suggestion before I throw up my hands. Download and install RazrUtility 1.4. I'll probably have to send it to you because you'll not be able to find it anywhere else. I just happen to keep a copy of the older versions of the utility. PM me with an email address and I'll send it to you. After getting the file, extract it to its own folder you start the utility by executing the .bat file. On your phone selected debugging and when you connect your phone to your computer select usb setting as anything but mass storage. Place the phone in AP Fastboot mode (hold down volume up and down and press power button). You will get a black screen with white lettering. Connect your phone using the factory provided usb cable to your computer. If the computer wants to install drivers, let it. After drivers have been installed, using the volume keys, scroll to AP Fastboot and select with power key. The utility will give you a number of options, select option 1...restore phone to .173. If successful you will have your phone up and running and should at that point be able to replace the missing apps. Then, you can get the OTA updates (one at a time) from Verizon. Keep your fingers crossed. This is not going to screw your phone up any more than it already is. The utility will either work or it will error out...it will not do additional harm to your phone.
     
  4. Gillard71

    Gillard71 New Member

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    Jp. I Tried the process earlier this morning after the phone bricked and it still did not do anything. I actually found the process in another forum and just had to try it. With aggravation and stress w/o a phone I went a head and ordered a new one which will be here tomorrow morning. I hope this didn't affend you by me just taking the easy way out. But I do thank you for your time and intelligence in the since of helping trying to figure this out. If I had a phone for a back up I would have tried to go through this process multiple times but being phoneless for a day and a half with work and all is hard enough lol.

    Im sure you will be hearing from me tomorrow in my process of rooting my ICS on my new razr tomorrow. Should come with the update I hope. Hopefully it is as simple as the gingerbread root process.

    Thanks again for all yalls help!
     
  5. jpcalhoun

    jpcalhoun Senior Member

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    No problem Gillard...always glad to help if I can. I understand, you can only go so long with out your phone. I'm not sure if running any utility would have got you back on track. Good luck with your new phone. The first thing you should do is go to >about phone> and check for updates. Take the update if on is available. Your phone should be updated to 4.0.1 Ice Cream Sandwich and the system version should be .211. If you decide to root, the RazrUtility 1.82 (just updated) is the easiest and safest way that I know of. Here is the link for RazrUtility 1.81: Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr/maxx Only - DroidRzr.com. There are other options in the utility other than root...especially good is a RESTORE option. Let me know how it goes.

    EDIT: Do not delete anything, lol. Freeze it...there are a number of apps that will allow you do freeze...Titanium Backup Pro is a good one.
     
    Last edited: Oct 2, 2012
  6. Gillard71

    Gillard71 New Member

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    JP sounds great man. Thanks for the link and tips. Rooting will be one of the first things I do when I get my phone. Now as far as back up what would be a good app or just phone backup/restore process so the same thing doesn't happen when another update comes out. Im sure there will be a few more updates until my contract renews and I purchase a new phone.

    Just don't want the same thing to happen with new one as the last one. For one I guess i will leave most original apps on there that will be needed to update or can I back up with the original unrooted phone layout and apps and restore when need be to update?

    Thanks,
     
  7. jpcalhoun

    jpcalhoun Senior Member

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    Here is the first thing(s) I would do with a new phone:
    1. Fully charge the phone
    2. Check for updates and take if there is one
    3. Before downloading anything (other than a possible update) do a factory reset. Then do another factory reset
    4. If you want to root, download and install to your computer RazrUtility 1.82 from the link above and root
    5. Use the utility to install Over The Air Root Keeper. Or you can get from Play Store. Install, backup root.
    6. Download Titanium Backup Pro...great app for backups and freezing apps etc
    7. If you want a system backup then you need something like Safestrap...also available in the utility. Safestrap will also allow you to flash ROMs if you want.
    8. Download and install the other apps that you want from Play Store.
    9. When the next OTA comes out you can temporarily unroot using Root Keeper, take the update and then re-root with Root Keeper using your root backup...works 99% of the time.
     
  8. Gillard71

    Gillard71 New Member

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    Sounds good I will go that route. Once again thanks for the help and advice.
     
  9. Gillard71

    Gillard71 New Member

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    JP,

    Got the new phone in yesterday with the ICS update and tried to root it but have some issues with the rooting process. I did as instructed and down loading the 1.82 download and set my phone to enable usb debugging and put my phone into fastboot mode as well. I also installed the needed driver that worked with my computer (32).

    When i go to run the root installation and go into option 2 of the installatoin to root i get a error that says " 'Adb' is not recongnized as an internal or external comand, operable program or batch file". Do you happen to know what I may be doing wrong or leaving out.

    Thought this seemed pretty simple but as usual I manage to make them harder then they are. lol

    Thanks
     
  10. jpcalhoun

    jpcalhoun Senior Member

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    That error usually means the motorola drivers are outdated, not installed or not installed correctly. Inside the utility zip file there is a "drivers" folder...those are the most updated drivers. Make sure you install the right drivers, 32 bit or 64 bit...it makes a difference depending on the version of Windows on your PC. You can uninstall the existing drivers by going into "about software" in control panel and uninstalling the Motorola drivers and then install the correct drivers provided in the utility zip folder. Hope this helps.
     
  11. jpcalhoun

    jpcalhoun Senior Member

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    I didn't think of this during my last response. I'm not sure it makes a difference but, you don't have to be in AP Fastboot to run the root option. You just need to have usb debugging on and allow installation from unknown sources (menu>settings>security>unknow sources). I'm not sure if "unknown sources" needs to be enabled for root, but you'll find sooner or later to install/flash etc you'll eventually need to turn that on depending on the source of the app.
     
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