Rooted Note 3 Needs to be Sent In For Warranty Work; Volume Up Key Is Busted

Discussion in 'Samsung Galaxy Note 3' started by Whitechapel, Feb 27, 2014.

  1. Whitechapel

    Whitechapel Member

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    I am so screwed.

    I dropped my phone today and now the volume up button is completely busted, it's stuck in the up position. I need to send it in for warranty work from Samsung but I can't even get it into Download Mode to unroot it, and even if I could, I couldn't hit the rocker up key to continue. How can I get it unrooted so I can send it to Samsung? I'm on Verizon.
     
  2. Dalvik_Cache

    Dalvik_Cache Super Moderator
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    Well, theres a few things... If you can power it up then you can simply go into adb shell and remove the Superuser.apk, and then the su binary, I wouldn't really worry about it too much. When you send them for warranty repair they seldom even check. They typically fix the issue, then go ahead and RAM load it to stock again.