Ringer Problem with Galaxy S II

Discussion in 'Android Support' started by Okiec, Sep 28, 2014.

  1. Okiec

    Okiec New Member

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    Hi Folks.

    I'm having trouble with the Ringer on my Galaxy S II. When my phone rings there is no sound. When I try to change ringtone there is no sound. Listening to music is fine. Phone rings through headphones. The ringer volume is up full. When I do a factory reset all is fine for a little while. Then it happens all over again. No sound from ringtones or when phone is ringing. Also no sound from Alarm clock.

    Could it be a software issue?

    Can anyone help?

    Cheers
     
  2. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum.

    it could be a software issue. The ringtone file could be corrupt and needs to be reinstalled. Are you running the latest OS?
     
  3. Okiec

    Okiec New Member

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    Thanks Jeffrey.

    I am running the latest OS as I only checked that the other day. It was working for a little while yesterday but it's gone again today.
     
  4. KaosMaster

    KaosMaster Senior Member

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    Reflash your Device using Samsung Kies! This will rule out any software issues you might be having!

    Please follow the Guide in my SIG below
     
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