Rezound Screen Stays Dark in Call

Discussion in 'HTC Rezound' started by Droidram56, Jan 19, 2013.

  1. Droidram56
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    Droidram56 New Member

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    My Rezound screen has suddenly started staying dark during calls even when I move the phone away from my ear. When I push the power button, the screen is displayed only momentarily. Very annoying. Does anyone know know how to correct this? Thanks.
  2. acejavelin
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    acejavelin Member

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    Classic proximity sensor failure... If the phone is rooted try the Rezound Proxy Sensor Calibration app by Chad0989 otherwise try a factory reset and see if the problem continues.
  3. Droidram56
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    Droidram56 New Member

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    Not rooted. Will try factory reset if condition persists. Thanks.
  4. tannins
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    tannins New Member

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    Reset did not fix this problem for me. It started after the ics update and remains the only bug from that update I haven't been able to fix.
  5. acejavelin
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    acejavelin Member

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    Then your choices are get a replacement, or root and use the Chad0989's tool. :/
  6. Bpowder33
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    Bpowder33 New Member

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    My og Rezound had this issue, got a replacement and eventually it developed the same problem. Found Chads tool and no more issues. I can only imagine how many Rezounds have been replaced when all they had to do was make an app that adjusted the sensitivity of the proximity sensor.
  7. ErcDaMerc
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    ErcDaMerc Member

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    Also use compressed air to blow dust out of your phone. Sometimes replacing the screen protecter will do the trick.
  8. Coupe
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    Coupe New Member

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    Mine was doing that, I was shocked to find out that my crystal clear screen protector must have had just enough haze on it to cause an issue. Once I removed and replaced it my phone was fine.
  9. Droidram56
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    Droidram56 New Member

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    Well, lo and behold, the sensor has been working fine since the recent software update. I am curious if others who had this problem had it solved by the update.
  10. tannins
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    tannins New Member

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    Nope. Still have this issue after update.
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