Rezound not connecting to Wifi with password???? ok without?

Discussion in 'HTC Rezound' started by Smokie, Nov 15, 2011.

  1. Smokie

    Smokie Member

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    anyone else having this problem? I can't connect to Wifi networks unless they are not password protected. If there is no security/password I can connect just fine. I know the passwords are correct and I have tried it at 2 different locations. Turning the wifi security off allows me to connect just fine. any ideas guys?

    THanks.
     
  2. drtnsnw

    drtnsnw Member

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    Mine connects fine with my wifi that is locked. Sorry

    From my Rockin Rezound
     
  3. Smokie

    Smokie Member

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    you would think it would be user error.. but i swear its not. should I take it back? the second I try and connect after typing out the password it instantly says "cannot connect to wifi network".
     
  4. drtnsnw

    drtnsnw Member

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    Call vzw customer care from your landline they may be able to help too

    From my Rockin Rezound
     
  5. amsmith84

    amsmith84 New Member

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    Smokie,

    Mine is doing the same thing.. I was going to try to stop by the Verizon store tomorrow and see if they have any wisdom.. I'll let you know if I get it resolved
     
  6. Smokie

    Smokie Member

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    that would be great thanks!
     
  7. nelamvr6

    nelamvr6 Member

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    I don't have the same problem, I can connect to my WiFi without issues.
     
  8. atomicwedgie

    atomicwedgie Member

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    I know it's not what you want to hear but I can connect to both WEP and WPA networks without issue. Perhaps it's something with the way the security on your router is configured?
     
  9. Smokie

    Smokie Member

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    trying 2 routers. one at work, the other at home. 2 diff security types and passwords. any other devices work: my laptop, Droid X, iPhone, etc. all connect in these locations without issue. just not this dumb Rezound.
     
  10. Smokie

    Smokie Member

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    bump.., no one else huh? I'm about to return this for a new one. they are giving me a hard time at the store like i didn't know my wifi was off when i came in and that's why i can't connect to secure wifi networks.
     
  11. solar

    solar Member

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    I've been able to connect to my work wifi, but my home wifi has not been able to be connected to from my rezound and I just haven't had a chance to troubleshoot it yet
     
  12. mikebaltierra

    mikebaltierra New Member

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    had a similar issue, started when I was out and about on LTE and was checking email. Hit the "turn off wifi" by accident when the prompt came up. Got home, tried to connect to Wifi with my WPA2 key, nothing. Then I checked to see if wifi was reenabled - it wasn't. Enabled, and was connecting no problem after that.
     
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