Rezound not connecting to pc

Discussion in 'HTC Rezound' started by jgraves, Jul 6, 2012.

  1. jgraves
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    jgraves New Member

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    My rezound won't connect to a computer at all. It says it is charging, and sometimes the usb debugging thing pops up. Two times a screen popped up on my phone asking about charging or disk drive etc, but it didn't matter which i selected, the phone wouldn't do anything but charge. I've downloaded htc syn and everything, but still does no good. is there something I'm missing?

    thanks.
     
  2. VooDooCC
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    VooDooCC Member

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    I couldn't get whatever software it was (I think HTC sync) I have to select "disk drive" I think it is everytime I plug mine in. Not sure if this applies, but I hope it does.
     
  3. nikecar
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    nikecar Active Member

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    Did you select the disk drive AND press the done button? Many times I'd select then hit the home button first.
     
  4. jgraves
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    jgraves New Member

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    I've only gotten that screen to pop up twice and both time I did click done, and then the home button to take to the home screen b/c i had read where people said it needed to be on the home screen. Nothing made a difference.
     
  5. nikecar
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    nikecar Active Member

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    When I connect before selecting disk drive, I get the option to install the drivers, do you get that? I cancel then select disk drive and then I get the auto play folders window.
     
  6. jgraves
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    jgraves New Member

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    Twice I've got a box that popped up on pc that said it was installing drivers, but they all failed. So after that I installed htc sync so I'd have the drivers. I'm not getting any options like that on my phone.
     
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