Rezound $199 on VZW!

Discussion in 'HTC Rezound' started by budmonster, Jan 9, 2012.

  1. budmonster

    budmonster Guest

    Ratings:
    +0
    Kind of messed up. I upgraded to the GNEX and was told I had to the 15th to return it. I did return for a $35 restocking fee, then go the Rezound. Can I still get $100 credited? What should I say to the CSR, I have a feeling that aren't going to give in easily? They should give us the difference especially since where still in that "return" period.
     
  2. macpro88

    macpro88 Premium Member
    Premium Member

    Joined:
    Feb 7, 2011
    Messages:
    1,400
    Likes Received:
    83
    Trophy Points:
    48
    Location:
    Ohio
    Ratings:
    +83
    Its always worth the phone call! The worst they can say is "NO" and at least you said you tried. Depending on how long you have been with them, use that to your advantage.
     
  3. budmonster

    budmonster Guest

    Ratings:
    +0
    Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
     
  4. Lenagainster

    Lenagainster Member

    Joined:
    Aug 1, 2010
    Messages:
    431
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Silver Spring, MD
    Ratings:
    +1
    Wonder how long they honor the lower price. 14 days? 30 days? Until Jan 15 (if purchased after 11/15/11 and before 12/28/11)?

    Edit: Can't get a credit from VZW since I purchased the phone at a Verizon store. It's off to the store where I bought the phone to see what they are selling it for now, and decide if I want to go through the hassle of actually returning the phone, paying the $35 restocking fee, and then buying the phone back. Doubt if I would do that for $65, since I have a perfect phone now.

    Edit: Got a FULL refund of the price difference ($100 + tax) at the corporate store! Woohoo! At first, rep said refund was only for 14 days, then I told her about calling VZW and was told I'd have to go to the store. She decided to double check, and then found out from her superiors that she could process the full refund.
     
    #4 Lenagainster, Jan 9, 2012
    Last edited: Jan 9, 2012
  5. macpro88

    macpro88 Premium Member
    Premium Member

    Joined:
    Feb 7, 2011
    Messages:
    1,400
    Likes Received:
    83
    Trophy Points:
    48
    Location:
    Ohio
    Ratings:
    +83
    nice! like I said, I always use the motto "it never hurts to ask" lol
     
  6. samiusmc

    samiusmc Member

    Joined:
    Dec 15, 2009
    Messages:
    754
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    Did you go to the store or just call?

    Edit: I just called. They took care of it, no problem. This makes the Rezound an even better choice. $199 and a superior phone!
     
    #6 samiusmc, Jan 9, 2012
    Last edited: Jan 9, 2012
  7. samiusmc

    samiusmc Member

    Joined:
    Dec 15, 2009
    Messages:
    754
    Likes Received:
    4
    Trophy Points:
    18
    Ratings:
    +4
    As I stated above, I got the $100 back and I even got them to credit back the restocking fee. I told her I loved the Nexus but it was defective and it wasn't fair to charge restocking for a phone I wanted to keep, if it worked. She agreed and credited back the $35.00.
     
  8. blownfuse25

    blownfuse25 Member

    Joined:
    Oct 9, 2011
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Got a $100 credit also.. no problems, but I was within 14 days of purchase... Thanks for the hint, would have never known if it hadn't been for the forum...

    Sent from my ADR6425LVW using DroidForums
     
  9. jcardona1

    jcardona1 Senior Member

    Joined:
    Dec 15, 2009
    Messages:
    1,208
    Likes Received:
    40
    Trophy Points:
    48
    Location:
    Commiefornia
    Ratings:
    +40
    Called customer service and got a $100 credit too. Sold my iBeats headphones on eBay for $90, so that puts the phone at just a little over $100. Not bad for the best phone on Verizon :D
     
  10. N4UPD

    N4UPD Member

    Joined:
    May 9, 2010
    Messages:
    226
    Likes Received:
    4
    Trophy Points:
    18
    Location:
    Alabama
    Ratings:
    +4
    Can you get the rezound at the corporate store for $199?
     
  11. cp24eva

    cp24eva Member

    Joined:
    Aug 31, 2011
    Messages:
    711
    Likes Received:
    9
    Trophy Points:
    18
    Ratings:
    +9
    I'm gettin' some push back on my credit. Not sure if the rep on the phone knows whats going on.