I rooted phone in December, purchased new phone 3 weeks ago & sold Commando on Ebay. Buyer requested refund and shipped back because phone (after factory reset) will not update software. Took to Verizon Retailer, they determined wouldnt update because missing software from when rooted, sent me to corp store because they were supposed to be able to "flash" the phone and reinstall software that is now missing. Took to corp store and they told me they couldn't help me. So is there anyway to fix this issue with this phone?