1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Returning my phone

Discussion in 'Android General Discussions' started by Insane_Cat, Jan 14, 2011.

  1. Insane_Cat
    Offline

    Insane_Cat New Member

    Joined:
    Feb 8, 2010
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    Can I return a phone that I ordered online from verizon to a verizon store?
  2. Rogue27
    Offline

    Rogue27 New Member

    Joined:
    Dec 23, 2010
    Messages:
    53
    Likes Received:
    0
    Trophy Points:
    0
    u can exchange it in store but if ur returning then has to be returned via fedex

    Sent from my SCH-I500 using DroidForums App
  3. dezymond
    Online

    dezymond Tech Support Mod Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    10,612
    Likes Received:
    493
    Trophy Points:
    83
    Location:
    Bay Area, California
    Believe you'd have to go through the website. They should give you a free fedex shipping thing though....i think.
  4. littlemamacita
    Offline

    littlemamacita New Member

    Joined:
    Feb 25, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    You can bring it to the store. Just make sure you have everything with you, including the receipt that was included in the box. I just did this a few days ago and had no problems.
  5. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    True. But if you're doing an exchange I'd say do it by phone. The store can be a hassle.
  6. Insane_Cat
    Offline

    Insane_Cat New Member

    Joined:
    Feb 8, 2010
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    0
    To clarify, I want to exchange my phone for a different one, as well as add a data plan to my line. Can this all be done at a VZW store?
  7. cpjr
    Offline

    cpjr New Member

    Joined:
    Dec 20, 2009
    Messages:
    1,596
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta
    You should be able to.

    Dude, just call the store first and ask ;)