Return replacement policy?

Discussion in 'Motorola Droid X' started by SlvrEvoIX, Sep 30, 2010.

  1. SlvrEvoIX
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    SlvrEvoIX Member

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    typical story, I got an upgrade I used it for a droid x. Droid x happens to be total poop with a beautiful screen. wifi Woes , glitchy os the whole bit. My og droid NEVER gave me problems like this and it has be oc'd since oh yeah February.

    Anywho I am well under my "30 days" return. I thought I was supposed to be getting a Brand spanking new droid , Instead I got a refurb!!!

    Isn't only after 30 days am I supposed to be getting refurbs?

    Thanks in advance :)
     
  2. Juicemane
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    Juicemane Bang Bang Theme Developer Premium Member

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    Wait, so the first DX they sent you was a refurb? Or you got a brand new X then they sent you a refurb as a replacement?
     
  3. spider210
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    spider210 Member

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    Within the first 30days you should be getting a brand new one. That's the policy after that you get refurbs

    Sent from my DROIDX using Tapatalk
     
  4. B.Wallace85
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    B.Wallace85 Member

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    ^What he said.
     
  5. Juicemane
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    Juicemane Bang Bang Theme Developer Premium Member

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    You get 1 new replacement within 30 days, after that is all CLNR. If you never got a Brand new device, I don't think the 30 days applies to you.... Need more info.
     
  6. SlvrEvoIX
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    SlvrEvoIX Member

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    Sorry it took so long to reply I was mountain biking.. But yes I got a NEW one and it was crap so I asked for another one and I got a refurb.

    I just want to have the right info Before I go into verizon asking for a brand new one...

    Thanks guys you are awesome!!!
     
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