Return Policy

Discussion in 'Samsung Galaxy Nexus' started by poooookah78, Dec 18, 2011.

  1. poooookah78
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    poooookah78 New Member

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    So I got the GNex and had it two days. I wanted to try it out and return it for a rezound. Well of course I dropped it and got a small scuff in the top corner... not on the screen or anything. Can I still return it?

    Sent from my Galaxy Nexus using DroidForums
  2. jeff0r3
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    jeff0r3 Member

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    You want to return it and get a rezound? really? why?
  3. poooookah78
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    poooookah78 New Member

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    Well I had wanted to at least try a new phone out. Glad to pay the restock fee.

    Sent from my Galaxy Nexus using DroidForums
  4. Liderc
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    Liderc New Member

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    Keep the Nexus and buy a case. ;)
  5. Creed
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    Creed New Member

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    No, you can't, unfortunately. I guess you are stuck with the best phone out there right now :p

    But really, you can try to return and hope they don't notice it but if they do see it, you are out of luck.
  6. Creed
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    Creed New Member

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    Go to any Verizon store and play with it there?
  7. Quicksilver7714
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    Quicksilver7714 DF Super Moderator Rescue Squad Premium Member

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    Now that it's damaged its yours.

    Sent from my Galaxy Nexus using Tapatalk
    1 person likes this.
  8. Amberite
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    Amberite New Member

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    I don't understand how this is a reply to "why switch to a Rezound?" So you wanted to try a new phone out, you did. You now have an option to keep said phone. The question is, what about it makes you want to return it and get a Rezound? What turns you off about it?
  9. PhishyKris
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    PhishyKris New Member

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    I can see the reasoning. I'm coming from tbolt and really miss sense features and just some of the things that come along with OEM layers. HTC has it nailed IMO.

    Plain vanilla will take some getting used to but I am eager to see what updates bring in terms of added features.

    Sent from my Galaxy Nexus using DroidForums
  10. kimintenn
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    kimintenn New Member

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    I'm considering exchanging mine too... is there anyway around paying that restocking fee?
  11. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    You can hope that the rep doesn't see the scratch...lol

    Other than that, good luck, doubt you'll be getting a Rezound because of your little fall
  12. phillyphill39
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    phillyphill39 New Member

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    Dont be mad ok? But yes there is.



    By not returning it.:p
  13. poooookah78
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    poooookah78 New Member

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    Well, I'm sorry to hear that. Guess it's time to run over it, file an insurance claim, get a new one for 90 bucks, and then return it before Jan 9th and get a rezound. :(
  14. Droid592
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    Droid592 New Member

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    You can't do a insurance claim and then return it.

    HTC Rezound
  15. anhanymouse
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    anhanymouse New Member

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    Not sure about their policy but I did this when I was testing the droid3. Lost the phone within a week and filed a claim. New one came a few days later and was still within my 14 return from the original purchase date so I returned it. Kind of expensive though. Approx $100 deductible plus the restocking fee. If in was the OP, I'd casually return the damaged one and hope, they don't notice.

    Sent from my Galaxy Nexus
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