Return Policy

Discussion in 'Samsung Galaxy Nexus' started by poooookah78, Dec 18, 2011.

  1. poooookah78

    poooookah78 Member

    Joined:
    Jan 3, 2010
    Messages:
    281
    Likes Received:
    2
    Trophy Points:
    18
    Ratings:
    +2
    So I got the GNex and had it two days. I wanted to try it out and return it for a rezound. Well of course I dropped it and got a small scuff in the top corner... not on the screen or anything. Can I still return it?

    Sent from my Galaxy Nexus using DroidForums
     
  2. jeff0r3

    jeff0r3 Member

    Joined:
    Dec 25, 2009
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    You want to return it and get a rezound? really? why?
     
  3. poooookah78

    poooookah78 Member

    Joined:
    Jan 3, 2010
    Messages:
    281
    Likes Received:
    2
    Trophy Points:
    18
    Ratings:
    +2
    Well I had wanted to at least try a new phone out. Glad to pay the restock fee.

    Sent from my Galaxy Nexus using DroidForums
     
  4. Liderc

    Liderc Silver Member

    Joined:
    Dec 14, 2009
    Messages:
    2,265
    Likes Received:
    43
    Trophy Points:
    113
    Ratings:
    +43
    Keep the Nexus and buy a case. ;)
     
  5. Creed

    Creed Member

    Joined:
    Oct 26, 2011
    Messages:
    228
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    No, you can't, unfortunately. I guess you are stuck with the best phone out there right now :p

    But really, you can try to return and hope they don't notice it but if they do see it, you are out of luck.
     
  6. Creed

    Creed Member

    Joined:
    Oct 26, 2011
    Messages:
    228
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Go to any Verizon store and play with it there?
     
  7. Quicksilver7714

    Quicksilver7714 DF Super Moderator Rescue Squad Premium Member

    Joined:
    Jul 2, 2010
    Messages:
    2,436
    Likes Received:
    60
    Trophy Points:
    113
    Ratings:
    +60
    Now that it's damaged its yours.

    Sent from my Galaxy Nexus using Tapatalk
     
    • Like Like x 1
  8. Amberite

    Amberite New Member

    Joined:
    Feb 13, 2010
    Messages:
    20
    Likes Received:
    1
    Trophy Points:
    3
    Ratings:
    +1
    I don't understand how this is a reply to "why switch to a Rezound?" So you wanted to try a new phone out, you did. You now have an option to keep said phone. The question is, what about it makes you want to return it and get a Rezound? What turns you off about it?
     
  9. PhishyKris

    PhishyKris Member

    Joined:
    Mar 23, 2011
    Messages:
    159
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    I can see the reasoning. I'm coming from tbolt and really miss sense features and just some of the things that come along with OEM layers. HTC has it nailed IMO.

    Plain vanilla will take some getting used to but I am eager to see what updates bring in terms of added features.

    Sent from my Galaxy Nexus using DroidForums
     
  10. kimintenn

    kimintenn Member

    Joined:
    Feb 17, 2010
    Messages:
    193
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    I'm considering exchanging mine too... is there anyway around paying that restocking fee?
     
  11. dezymond

    dezymond Tech Support Mod Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    11,056
    Likes Received:
    752
    Trophy Points:
    558
    Location:
    Bay Area, California
    Ratings:
    +769
    Current Phone Model:
    Samsung Galaxy s4
    You can hope that the rep doesn't see the scratch...lol

    Other than that, good luck, doubt you'll be getting a Rezound because of your little fall
     
  12. phillyphill39

    phillyphill39 Member

    Joined:
    Nov 6, 2009
    Messages:
    177
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Virginia
    Ratings:
    +0
    Dont be mad ok? But yes there is.



    By not returning it.:p
     
  13. poooookah78

    poooookah78 Member

    Joined:
    Jan 3, 2010
    Messages:
    281
    Likes Received:
    2
    Trophy Points:
    18
    Ratings:
    +2
    Well, I'm sorry to hear that. Guess it's time to run over it, file an insurance claim, get a new one for 90 bucks, and then return it before Jan 9th and get a rezound. :(
     
  14. Droid592

    Droid592 Member

    Joined:
    Jun 11, 2010
    Messages:
    169
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    California
    Ratings:
    +0
    You can't do a insurance claim and then return it.

    HTC Rezound
     
  15. anhanymouse

    anhanymouse Member

    Joined:
    Oct 15, 2011
    Messages:
    36
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Not sure about their policy but I did this when I was testing the droid3. Lost the phone within a week and filed a claim. New one came a few days later and was still within my 14 return from the original purchase date so I returned it. Kind of expensive though. Approx $100 deductible plus the restocking fee. If in was the OP, I'd casually return the damaged one and hope, they don't notice.

    Sent from my Galaxy Nexus
     
Search tags for this page

nexus 4 return policy