1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Response from HTC Rep...

Discussion in 'HTC ThunderBolt' started by chubby22, Mar 28, 2011.

  1. chubby22
    Offline

    chubby22 Member

    Joined:
    May 2, 2010
    Messages:
    78
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    TX
    I understand the importance of being able to playback your videos with superior sound. The concern you are experiencing is due to the Noise Cancellation software being enabled while the device is recording. Due to this, the sound that you hear is that from the microphone on the bottom of the device. You could try third party applications from the Android market. I do apologize for any inconvenience taht you may have experienced.

    So can anyone suggest a 3rd party app to use???
  2. cpjr
    Offline

    cpjr New Member

    Joined:
    Dec 20, 2009
    Messages:
    1,596
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta
    Let me some up the response you got.......
    Last edited by a moderator: Mar 29, 2011
  3. chubby22
    Offline

    chubby22 Member

    Joined:
    May 2, 2010
    Messages:
    78
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    TX
    Exactly... The the response sounds, seems like there's not going to be a solution...
  4. evereddie
    Offline

    evereddie New Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    0
    This poor audio recording when doing video is a major oops in my book. Developers obviously not living in the real world. If ya look around the inter-tubes you can see that video recording is one of the major uses of cell phones. This should just work. Properly. Period. .
  5. RW-1
    Offline

    RW-1 New Member

    Joined:
    Nov 29, 2009
    Messages:
    2,255
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Nazareth, PA
    Third party application: Duct Tape on the bottom mic when video recording! :)
  6. evereddie
    Offline

    evereddie New Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    0
    That may or may not be sarcastic but I could see where this could work. The 2 mics are setup so sound coning from any other place than the mouth of the person on the phone is cancelled out. Works good on the phone but poor for video. Stopping one of the mics could fix this to a degree.
  7. chubby22
    Offline

    chubby22 Member

    Joined:
    May 2, 2010
    Messages:
    78
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    TX
    Actually covered up the bottom mic with my finger... And sound did improve somewhat...
  8. manilaboy1vic
    Offline

    manilaboy1vic New Member

    Joined:
    Jan 2, 2010
    Messages:
    695
    Likes Received:
    3
    Trophy Points:
    0
    Location:
    planet earth
    i did a test and did not experience bad audio.. way better than my INC.
  9. Cloud36426
    Offline

    Cloud36426 New Member

    Joined:
    Oct 27, 2010
    Messages:
    151
    Likes Received:
    0
    Trophy Points:
    0
    Can't this be fixed with a software update?

    Sent from my ADR6400L using DroidForums App
  10. BSG4893
    Offline

    BSG4893 New Member

    Joined:
    Jan 14, 2011
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    0
    Wow i hadnt even recorded a video yet until i read this and your totally right... The sound quality is absolutely pathetic, i literally recorded myself speaking loud and clearly and i could barely even hear it without putting my ear near the speaker in the back...Thats just ridiculous... Do you think its something they can fix with an update?
  11. Cloud36426
    Offline

    Cloud36426 New Member

    Joined:
    Oct 27, 2010
    Messages:
    151
    Likes Received:
    0
    Trophy Points:
    0
    Has anyone found a replacement on the market until maybe a fix is in order?

    Sent from my ADR6400L using DroidForums
  12. raober
    Offline

    raober New Member

    Joined:
    Mar 23, 2011
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    0
    Qik seems to have decent audio, but I think the video quality isn't as nice. Useable in a pinch, but I'd rather have the better video from the stock Camcorder app.
  13. CsonkaBear
    Offline

    CsonkaBear New Member

    Joined:
    Mar 5, 2010
    Messages:
    224
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    SW OH.
    If any Rep. actually said that he was really trying to say: "This phone is not ready yet. Please look for a third party to bail us out while we work on this OBVIOUS oversight on our part.

    By the way, ignore the gawd awful battery on our not ready for primetime 4G network.

    Shameful.
  14. chubby22
    Offline

    chubby22 Member

    Joined:
    May 2, 2010
    Messages:
    78
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    TX
    I downloaded Vidiom from the market... This seems to work a lot better... Can actually hear the sound now... Qik, didn't work for me..
  15. funkyb
    Offline

    funkyb New Member

    Joined:
    Mar 8, 2011
    Messages:
    286
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    STL
    I think it's likely this is just the noise suppression doing what it's supposed to do, at a time when we wouldn't want it doing it. Perhaps some of the kernel devs over at xda can peek at the audio driver to see how to disable this on video captures.
  16. evereddie
    Offline

    evereddie New Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    0
    Just tried Vidiom. Yes it does help with the audio levels, but that is all it does. As far as a video recording app it fails. It is designed around being able to shoot some video and upload it. All sort of setup for You Tube, Facebook, Twitter, sending via FTP, etc. There is NO on screen record button, you have to open menu to hit record. It disables the zoom that works with stock app by the volume buttons. The recorded video does not end up in the phones Gallery, you have to open Vidiom app and use it's gallery. Nothing good about this at all.
  17. BigMcGuire
    Offline

    BigMcGuire New Member

    Joined:
    Dec 13, 2009
    Messages:
    1,040
    Likes Received:
    2
    Trophy Points:
    0
    Location:
    Los Angeles, California
    So, if I get this right, if we turn off Settings --> Call --> Voice Privacy (uncheck this) then the audio will be better for video?

    That said, I've taken several videos and haven't noticed a problem with them.
  18. Cloud36426
    Offline

    Cloud36426 New Member

    Joined:
    Oct 27, 2010
    Messages:
    151
    Likes Received:
    0
    Trophy Points:
    0
    Just tried this and still did not help. Man this really sucks.

    Sent from my ADR6400L using DroidForums
  19. evereddie
    Offline

    evereddie New Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    0
    Ya, it doesn't help. Voice Privacy has more to do with encryption than the working of audio in the phone.

    I'm sure a solution will arrive. I say this because the Vidiom app does fix the audio, it's just a poor video app in itself because it is aimed at a specific target use of social media sharing not making a good recording.
  20. chubby22
    Offline

    chubby22 Member

    Joined:
    May 2, 2010
    Messages:
    78
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    TX
Search tags for this page

htc thunderbolt microphone volume