Reset problems...

Discussion in 'Android Tech Support' started by nakagaki, Mar 25, 2010.

  1. nakagaki
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    nakagaki New Member

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    Hey guys I searched google and the forum for this problem and I found nothing. Hopefully one of you know what's going on...

    I am trying to restore my droid to factory settings but none of the reset methods are working. FYI my droid is NOT rooted.

    I tried the power button + X when turning on the phone but the phone just gets stuck @ the motorola screen. I held it down for a minute and it still gets stuck and the moto screen. No yellow triangle pops up at all.

    Next I tried the privacy / reset button. The phone turns off and back on and gets stuck again on the motorola screen. If left it @ that screen for 45 mins and it did nothing. I had to take out the battery to make it go away.


    Any idea why my phone refuses to hard reset? Please help!
  2. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Since the factory reset did not work and you are not rooted I think I would go to a VZW store or call customer service and ask for assistance.

    Mike
  3. Erron
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    Erron Developer Developer

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    Are you holding x then hitting power? Sounds like youre hitting them both at the same time. Hold x first, hit power...keep holding x.
  4. sylvian77
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    sylvian77 New Member

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    I have the same problem. Went to verizon store, no help. Please post if you find a fix....I cant find the answer to the problem anywhere.

    My droid is not rooted.
    -will not go into recovery mode (I try it on a friends droid and i can get it into recovery mode no problem).

    -Freezes on M logo when attempting a factory reset by way of settings, privacy, factory reset.

    Using a file manager i see that the native recovery file is there, so I'm out of ideas.

    thanks
    Last edited: Mar 27, 2010
  5. apeshitninja
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    apeshitninja New Member

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    Power + camera button + volume up?
  6. sylvian77
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    sylvian77 New Member

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    When I do that this is what I get:

    Bootloader
    2C.6C

    Battery OK
    OK to program
    connect USB
    Data cable
  7. motoman37
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    motoman37 New Member

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    Same issue, but rooted


    So I rcvd my droid last night and proceeded to "root" the system. Everything here went according to plan and I now have the ninja looking icon on my system.

    Next, since I would like to eventually install a different ROM, I went to install Nandroid using Droid Root Helper (and the tools associated with it). When I went to reboot into recovery, my phone got stuck with the "M" logo (I thought that I had bricked it)...I had to pull the battery, and was able to load normally.

    Problem is that when I try to boot into recovery mode, it hangs. Not sure what I did wrong, or what to look for to see if I overwrote a file, deleted a file, etc. Any advice is much appreciated!
  8. motoman37
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    motoman37 New Member

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    Fixed


    Never mind on the problem...I ended up manually installing via the Terminal and it worked perfectly. I think that somehow I deleted the "stock" file for recovery mode, but I was able to replace with the recovery image 0.99.3.img. Can't wait to try a new ROM and OC the processor.

    JS
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