Reply email issue

Discussion in 'Droid X Tech Support' started by DeCeCo, Dec 3, 2010.

  1. DeCeCo

    DeCeCo New Member

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    My recent purchase of a Droid X has been a flawless experience except for one issue. It will not allow a reply of emails. All received emails which are forwarded back to the sender get stuck in the outbox folder. All new emails get sent OK> A Verizon tech told me it was a hardware issue that needs to be corrected by Motorola. Has anyone experienced a similar issue? Any comments would be appreciated.
     
  2. mwhartman

    mwhartman Super Moderator/RS Premium Member

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    Welcome! People report similar issues. What email service are your using? It may be the outgoing settings are not correct or the SSL port.
     
  3. DeCeCo

    DeCeCo New Member

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    Outgoing server port was corrected to Droid. When installing I used the same port on my laptop. Regardless, that was not the proglem....according to Verizon tech. She told me Motorola is aware of the issue.
     
  4. mwhartman

    mwhartman Super Moderator/RS Premium Member

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    Are you using Exchange?
     
  5. DeCeCo

    DeCeCo New Member

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    Exchange might be what was chosen...I cannot recall. How can I tell?
     
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