Replacement screen.

[stephen2424]

Well, I recently cracked the screen in my razr was wondering if I took it into a store if they give you an after market crap screen, or if it is still the nice gorilla glass. Also, I do have a broken pixel on this phone that was there wen I got it, but since it is in the bottom corner and you can really notice it I didn't bother. But now wondering if i can play that angle with technical support and have them send me a new one.

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[FoxKat]

Well, I recently cracked the screen in my razr was wondering if I took it into a store if they give you an after market crap screen, or if it is still the nice gorilla glass. Also, I do have a broken pixel on this phone that was there wen I got it, but since it is in the bottom corner and you can really notice it I didn't bother. But now wondering if i can play that angle with technical support and have them send me a new one.

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First off they won't replace the phone for just 1 broken pixel as you put it. Second off even if they were going to replace it they won't do so for free now with the busted screen. As far as replacement screens are concerned, I couldn't say for sure whether the company that you're going to go to will use gorilla glass or not.

Still, odds are it will be gorilla glass.

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[Zandar]

I can't imagine someone not using Gorilla Glass, since that's the sAMOLED panel that Motorola uses with the RAZR. According to iFixit, the glass is affixed to the AMOLED panel, so I think it would be essentially impossible to replace a RAZR's screen without getting Gorilla Glass. FYI, they're not cheap:
Verizon Droid Razr Front Housing Frame, Touch Panel, Display Screen & Navi PCB with Ribbon Cable Motorola XT910 XT912

 

[JeffDenver]

If you have insurance, might just be easier to "oops" it and get a new phone. Thats a flat $100 fee, and probably a lot cheaper than any other method.

 

[stephen2424]

I've had insurance on everyone phone but this one cause I never once needed it. Just got unlucky.

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[Zandar]

I've had insurance on everyone phone but this one cause I never once needed it. Just got unlucky.

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You still probably have net money in the end once the repair is done on your RAZR. I never get insurance because I figure it'll be cheaper for me in the long run even if I do end up breaking or losing a phone, though I know it's a risk (then again, so is insurance). It's all a game of calculated, financial risk. You're most likely ahead over the last few years, so risk rewarded.

 

[JeffDenver]

You can use insurance multiple times though...I think up to twice a year. If you use it even once it usually pays for itself.

 

[stephen2424]

Like I said, I never needed cause I was careful with my phones, I had my razr on my lap not knowing how slippery to apparently is. And it just skid right off

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[JeffDenver]

How long ago did you buy it? There are some 3rd party insurance companies that will insure it if you you bought it within 90 days.

 

[stephen2424]

I tried them already. Apparently the warranty that comes with the phone doesn't cover any physical damage, and it actually voids the warranty.

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