Ok so im on my 3rd D3 and i like the phone but i am having some problems with it. the first time it kept shutting off on me like every 5 minutes. the second time the screen stopped working. and now it is shutting off again but only like once a day but its becoming more and more each day. i spoke with customer service today and i got told to do a factory reset i did and it just shut off on me again. the guy said the next step would be to get a new battery, then if that didnt work we would have to look into replaceing the phone. i DO NOT want to downgrade obviously. so my first question is what phones could i possibly get and i am willing to fight if i need to, i pay 200 bucks a month and am sick of a phone that doesnt work. i dont need a physical keyboard but i do need a front facing camera and i would like to stick with the dual core. i would go with x2 but theres no front facing camera so i cant. would it be possible for an upgrade or am i insane to think that? haha or should i just keep sending this phone back until i get a good one? idt i will since they dont even make them new anymore. i just want a phone with front facing camera that works and isnt a downgrade. thank you for any help in advance!!