I had pre-ordered my Incredible and received it in April. I am now on my 2nd cert like new replacement. !st issue is that it is bull**** that you get a cert like new(refurbed?) replacement. My original one day just got stuck in a weird reboot mode like it wanted to reboot but would fully do it. I brought it into A Verizon store. They looked at it and couldnt get it to turn on fully. After several battery pulls they ordered the 1st replacement. That only lasted 2 weeks and then wouldnt turn off or do anything for that matter. It was just stuck on the home screen.Now I have the 2nd replacement and this one is working for the time being. Wouldnt you think that they would give you a new replacement being that the damn phone has only been out for 3 months. Has anyone else heard of these phones having issues??