My phone recently took a nasty tumble and cracked, and the only thing that kept the glass together was the screen protector. Keep in mind that this phone does not have insurance. The screen still worked, i had no issues, I didn't even get poked all that bad by continuing use of the phone. I bought a replacement digitizer from a group off of Amazon (right here) and a Kobalt torx screwdriver from Lowes, and watched a few tutorials with a friend, then watched them again, pausing appropriately as the phone was taken apart. New screen was installed, came on beautifully and clear, but the touch screen is not working. Sound is working, I can see when I receive texts and phone calls and voicemails, but I cannot get to them. Took the replacement screen out and put the broken one back in, now that one is not working either. Did I buy a bad digitizer or break one of the ribbons? Is there an important step left out of the tutorials? I notice that none of them really show that backwards process of putting the darned thing back together. Please help!!