Got my Rezound last November and have been very happy. I never was able to get the update last January. Both Verizon and HTC , after trying all their tricks, said the only thing I could do was swap the phone out. They said I wouldn't get the ics update so I loaded the .10 and then the .12 leak and have been happy, but got to thinking I wouldn't get further updates. If there are any, they will likely be limited to maintenance updates. Anyway, they sent me a new phone so now I have to decide, do I want the new phone and the ability to update or, since my old phone has been flawless otherwise, should I just keep it. As soon as i got the new one, I got ota ics and then did a factory reset twice (yes, overkill). Guess the unknown is how dependable the new (factory rebuilt) phone will be.