Removing Personal Data before Returning Incredible to Verizon?

Discussion in 'Droid Incredible Tech Support' started by Jonathan_S., Jul 23, 2010.

  1. Jonathan_S.

    Jonathan_S. New Member

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    After spending over an hour with GoDaddy tech support last night, I don't have any hope left for being able to send work email from my (not-so-) Incredible. (And please don't suggest that I commingle my work email with my personal Gmail.)
    So before I return this to the local Verizon store, any suggestions for how/where to remove personal data?
     
  2. djkms

    djkms Member

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    Have you tried K-9 mail?

    In regards to personal data, format your SD card and do a factory reset on your phone...that should remove all your personal data.
     
  3. Jonathan_S.

    Jonathan_S. New Member

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    Super, thanks.
    (And yes, unsuccessful in both K9 and the default app, with every conceivable combination of settings tried for outgoing server.)
     
  4. djkms

    djkms Member

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  5. Jonathan_S.

    Jonathan_S. New Member

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    But using pop.secureserver.net is exactly what GoDaddy's instructions already specify -- and that's for incoming anyway. My problem is with outgoing. (I've found plenty of links for the same situation, i.e., okay incoming, but not outgoing.)
     
  6. djkms

    djkms Member

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    I do believe you will face this problem with any smart phone you buy, this is not going to be Incredible specific, more carrier specific.
     
  7. jshefftz

    jshefftz New Member

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  8. SwiftLegend

    SwiftLegend Member

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    Excuse me, but wth is GoDaddy email? Sounds kinda IFIE to me. Even though you say not to, I suggest Gmail :) Given me no problems, been using it for 2 years now. Acts as my School and Personal email
     
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