I bought a Droid 4 about 4 months ago and I think it was a lemon from the start, several times it would freeze up and just not work for a day or two, then finally it just died and would no longer turn on. Sadly I thought all my photos and video were stored on my memory card, they were not. The worst part of everything is I have a brand new 2 month old baby and I have a ton of photos and video of him on my phone, that now are lost to me. I'm so upset and I know I should have backed everything up but as a new mom I just didn't have time. Verizon wants me to mail in my old phone and they've already sent me a new one but were absolutely no help in how or if I could ever get my photos and video back. I'm just so upset and wondering if anyone has any ideas. The phone will not turn on at all but the green light does turn on when I plug it into the USB port of my computer, however nothing shows up under "my computer" when I look for the device. Any help and I would be a FOREVER grateful mama.