Received email from Verizon saying 4g was now available in my area, but it's not.

Discussion in 'Droid RAZR' started by ndtaylor77, Aug 31, 2012.

  1. ndtaylor77

    ndtaylor77 Member

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    Hi guys. I received an email from Verizon yesterday saying 4g was now available in my area, but I'm not getting a 4g signal on my phone. I am 100% sure all my settings are correct and my phone connected to 4g just last weekend while I was out of town. I was just wondering if anyone has received this email prematurely or should I be getting on the phone with tech support? Thanks in advance. I live in central Georgia if anyone has any specific info.
     
    #1 ndtaylor77, Aug 31, 2012
  2. pinoy_92

    pinoy_92 Member

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    youre from GA? im from SC. were almost like neighbors :)

    have you tried going to the verizon store and see if you have 4g there? most of the time, the whole city does not have 4g.
     
    #2 pinoy_92, Aug 31, 2012
  3. ndtaylor77

    ndtaylor77 Member

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    They're not open yet, but I used Verizon's website to check using my address and it claims I should have it. I'm going to call the store, but the employees there barely know how to operate a phone. I'm not sure if they'll even know what 4g is.
     
    #3 ndtaylor77, Aug 31, 2012
  4. nikecar

    nikecar Active Member

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    I'm in FL, so that makes the OP a 2nd cousin, and you are my cousin. :p
     
    #4 nikecar, Aug 31, 2012
  5. lloydstrans

    lloydstrans Platinum Member

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    I'm in so cal, when I checked my home and work addresses neither was supposed to have, they did, sketch but I have 4g. One tower within 200 miles is in the area, kinda sorta.
     
    #5 lloydstrans, Aug 31, 2012
  6. SteveOstrovsky

    SteveOstrovsky New Member

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    I got the same email and I live between Columbia and Augusta. Coverage Map shows extended 4G on my out in the country street, but my phone hasn't shown it yet. I get 4G just fine along I20 and in Columbia.

    Give it time. It's spreading, and not as slow as I thought it would. 4G was one of the reasons I upgraded from my DroidX to Razr.

    By the way, hey there cousins in GA and FL. How y'all been?
     
    #6 SteveOstrovsky, Sep 1, 2012
  7. YellowJacket

    YellowJacket Active Member

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    Howdy brothers from another mother and 2nd cousins... I'm just north of y'all in Tennessee.

    So, thinking that this is a holiday weekend, the email may be a bit premature. Best bet would be to go out for a weekend drive to and see if you can pick up 4G anywhere else. C'mon up here to Knoxville... 4G is very strong here. Much better than the "NoWay Network"... um, I mean sprint. :icon_eek:

    David
     
    #7 YellowJacket, Sep 1, 2012
  8. ndtaylor77

    ndtaylor77 Member

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    I finally was able to speak to someone at my local Verizon store which is only a block from my home. They don't have 4g either so it looks like Verizon jumped the gun on the email. Thanks guys for all your input.
     
    #8 ndtaylor77, Sep 1, 2012
  9. ndtaylor77

    ndtaylor77 Member

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    5 days later and still no 4g anywhere near me even though a look at Verizon's coverage map shows my address solidly in a 4g area.
     
    #9 ndtaylor77, Sep 6, 2012
  10. jasonwuzthere

    jasonwuzthere Member

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    They sent us that email, too. We get it when we're near the river (aka Kentucky, we live in Indiana) but at our actual address we get 3G (kinda).
     
    #10 jasonwuzthere, Sep 7, 2012
  11. ndtaylor77

    ndtaylor77 Member

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    Three weeks later, still no 4g anywhere near me. Verizon still says there should be. No problems with my phone. I have traveled to areas that actually do have 4g coverage and my phone connects flawlessly. It always amazes me how little Verizon employees actually know about their network.
     
    #11 ndtaylor77, Sep 19, 2012
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