Recall Letters or Text From Note 7 Providers!

Discussion in 'Samsung Galaxy Note 7' started by Preach2k, Sep 4, 2016.

  1. Preach2k

    Preach2k DF News Team Reporter

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    Has anyone got any recall letters or Text from their providers? I just got this from Verizon:

    FREE VZW MSG: On September 2, 2016, Samsung announced a voluntary recall of the Galaxy Note7 in response to an issue with the device's battery. Because customer safety is our top priority, Verizon has stopped selling the Galaxy Note7. Additionally, through September 30, 2016, Verizon is waiving the restocking fee. If you wish to return or exchange the device, please visit the store you purchased it from. When you return your Samsung Galaxy Note 7 and buy another smartphone you will get up to $25 off any accessory. Learn more at [Statement] Samsung Will Replace Current Note7 with New One.

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  2. sharkattack99

    sharkattack99 Senior Member

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    I got this text Friday from att

    "AT&T Free Msg: Samsung has announced that current Galaxy Note7 devices may have a potential battery issue and are investigating the issue for potential safety concerns. Please return your device and any Note7 accessories for an exchange as soon as possible. You can get more details at www.att.com/note7"

    I exchanged my note 7 for an s7 edge till they fix the issue and sent out new note 7s
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  3. Preach2k

    Preach2k DF News Team Reporter

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    The only phone that I will replaces my Note 7 with is another Note 7!

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  4. sharkattack99

    sharkattack99 Senior Member

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    Yeah I didn't want to risk it....so swapped it till they fix the issue and release the fixed versions....I still get to switch back to the note 7.....really don't like the s7 edge at all so I hope they fix it soon.

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  5. Preach2k

    Preach2k DF News Team Reporter

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    Was you phone overheating when charging? If not you would of been fine.

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  6. sharkattack99

    sharkattack99 Senior Member

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    There were times the temp was getting a little warm. Didn't think anything of it till this hole ordeal

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  7. Preach2k

    Preach2k DF News Team Reporter

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    All of my Notes got a little warm when charging. About 95 degrees. Once my Note 4 got to 118 degrees. It was an app causing that in had to remove. No other issues. The highest number Note 7 has gotten is 90 degrees in hand watching videos and 87 to 88 degrees while charging. I have not had any issues at all.

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  8. ngt

    ngt Senior Member

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    So what about the watch? I remember seeing a message that said if I returned my note 7, i had to return the watch or they'd charge me $179 or whatever for the watch. Well, I sold the watch. If I return the phone and get another smart phone, so I need to pay the money now?
     
  9. Preach2k

    Preach2k DF News Team Reporter

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    So you are not getting the Replacement Note 7?

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  10. ngt

    ngt Senior Member

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    Oh, I didn't know there was a new note 7 ready.
     
  11. Preach2k

    Preach2k DF News Team Reporter

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    There will be New Note Replacements in a week or so according to Verge!

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  12. ngt

    ngt Senior Member

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    Cool! Is there a time frame for this?
     
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