Reboots, screen freezes and phone turns itself off

Discussion in 'Android Tech Support' started by zambrij, Apr 16, 2010.

  1. zambrij
    Offline

    zambrij New Member

    Joined:
    Apr 2, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Occasionally my Droid will reboot itself for no apparent reason, even when I am not using it. It has also shut down on its own and I have to pull the battery to get it to comeback on...this has happened twice while on the charger. And the screen has frozen twice while surfing the internet; had to pull the battery then too to get it to start again.

    I have already done a factory reset and am still having these issues. It is not all the time, but enough to be annoying. I have read about other people with the same issues...is this typical of this phone?

    I do not want to go through the hassle of exchanging it if the next phone will be the same way...I got it through Amazon wireless so I'll have to mail it back and wait for a new one, hoping it does not have the same issues.

    Any help is appreciated...thanks :)
  2. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,545
    Likes Received:
    5
    Trophy Points:
    0
    Location:
    N.E. Ohio
    No, it's not typical of the Droid at all. Battery pulls are very rarely required.

    When you did the factory reset did you do a hard factory reset or just the one that's on your phone?
  3. wuyanks
    Offline

    wuyanks DF News Team Premium Member

    Joined:
    Nov 6, 2009
    Messages:
    2,390
    Likes Received:
    0
    Trophy Points:
    0
    zambrij you may need to send it back to amazon. contact them about an RMA, where you get the replacement first, then you send the old one back... they just hold your credit card hostage until they receive back the old phone...
  4. wuyanks
    Offline

    wuyanks DF News Team Premium Member

    Joined:
    Nov 6, 2009
    Messages:
    2,390
    Likes Received:
    0
    Trophy Points:
    0
    also, are you rooted with a custom rom (probably not)?
    are you running a home replacement app?
  5. zambrij
    Offline

    zambrij New Member

    Joined:
    Apr 2, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    I did the regular phone reset...it is not rooted...not sure what home app is so must not be using it...thanks!
  6. zambrij
    Offline

    zambrij New Member

    Joined:
    Apr 2, 2010
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    0
    Oops...I am using Open Home....sorry I am new at this: 0)
Search tags for this page
cell phone cuts out and reboots
,
galaxy s4 freezes and restarts
,
my phone turns itself off and then restarts
,
my phone turns on andciff by itself then feeze up
,
phone reboots itself when monitor is off
,
phone turns off by itself hangs
,
what happens when the phone comes off and restarts itself
,
what makes a cell phone freeze up and shut off
,
what should i do if my phone switches itself off and freezes
,
what to do if phone freezes and cuts off
,

why does my cell phone restart by itself

,

why does my phone freeze and shut off

,
why does my phone freeze and turn off
,
why does my phone freeze on one screen when i turn it on
,

why does my phone freeze then turn off