Reboot upon closing keyboard or pressing homescreen too hard.

Discussion in 'Motorola Droid 3' started by guidot, Oct 9, 2011.

  1. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Hello all,

    I'm asking for some answers here. If you could report to me if either of these two situations result in a reboot, I would appreciate it.

    Just got my D3 this morning, and its restarted about 20 times so far, because of one of these issues. I'm filing for a replacement as we speak. Pretty sad.
  2. Aiesline
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    Aiesline New Member

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    That sounds like a hardware issue. A short. Replacement is in order. Good luck!
  3. guidot
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    guidot Developer Relations Staff Member Premium Member

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    Oh it definitely is. I'm getting over to the office tomorrow! Thanks for the luck! I'll need it.
  4. NoBloatware
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    NoBloatware New Member

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    I saw one or two people have an issue where one or more of the little pins that connect to the battery are pushed in a bit. This would result in reboots. It kinda sounds like you are having that issue, although it could be a more serious hardware problem. Anyway, you might want to take out the battery and take a look at the pins. If any are not popping out far enough you can pry them out with a sewing needle or something similar to fix the problem.
  5. bruins1730
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    bruins1730 New Member

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    It's a battery issue

    I went through 3 phones and still had the issue. Verizon reps were dumbfounded. They had never seen this before - gasp the horror...

    I asked them to swap out the battery. They said it couldn't be that doesn't make any sense. They swapped the battery out - and wolah - no more issue...

    Good Luck
  6. NoBloatware
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    NoBloatware New Member

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    Hm, I wonder if the battery "pins" issue that I mentioned above is the problem. Did you happen to look at the battery pins and phone pins to see if any were pushed in or otherwise bent?
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