Razr not being able to activate

Discussion in 'Android Support' started by Gusmeister, May 12, 2013.

  1. Gusmeister

    Gusmeister New Member

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    My friends ex girl friend had an accident with her razr and my buddy didn't want so he gave it to me to sell. I wanted to activate it but the phone doesn't recognize the SIM card and Verizon will not help including Motorola. Is there anything I can do?
     
  2. zomnomnombie

    zomnomnombie Active Member

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    -Check if the ESN is clean.

    -Go to Verizon get a new 4g SIM card for free.

    -Activate the new phone.
     
  3. Gusmeister

    Gusmeister New Member

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    I forgot to mention that the ESN is free and clear of Amy issues, a new SIM card was given but on the side where it goes it still doesn't recognize it. I have contacted Motorola and they want 180 to repair it because although I have a warranty for any phone I use it first has to be activated on my account.