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Razr M. I returned it

Discussion in 'Droid RAZR M' started by zbaba4, Sep 16, 2012.

  1. zbaba4
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    zbaba4 New Member

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    See my post yesterday, Razr M antennagate. It definitely has a weaker radio/antenna, at least compared to Razr Maxx. Just drops to 3G too often. Tried all over town. 20 db lower level than Razr Maxx. Unacceptable to me.

    The 4.3" screen... not really. The android buttons are now part of it. Plus, I think, the Google search widget on the top of every home screen is not removable (it is on the Maxx). So you have about a 3.7" screen for Home screens and 4.0" for running apps. Sadly, it looks like pictures of the upcoming Razr HD do the same thing.

    Another annoyance. You notice the usual Android settings button is not in the usual button row. You can still get at it several ways. When settings are required in an app, a settings button does pop up, but it isn't always in the same place. It is in that bottom row sometimes but not always.Very annoying.
  2. Mr.Craig
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    Mr.Craig New Member

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    That stinks. Sorry you had a bad experience. In areas where I am connected to 4G it has been solid.
    So what phone do you have now?
  3. zbaba4
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    zbaba4 New Member

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    Just went back to my Droid X. Was going to wait for Razr HD, but I will have to check it doesn't have same problems. Sure looks like the screen size issue I mentioned is true. You can compare phones right in the Verizon store. Look at the actual signal level in dbm in settings, not just the bars.

    You are right, only people that use their M in weaker signal areas might notice this problem. The Razr M consistently shows 1 or 2 bars less signal than my Razr Maxx. So If the Razr Maxx is at 1or 2 bars, even 3 sometimes, fine to lock on 4G, the Razr M will drop to 3G. Plus there is a battery drain issue if your phone is constantly looking to connect or bouncing in and out of 4G. I escalated the problem at Motorola and a high level tech is supposed to contact me next week. I will post if it is useful info.
  4. Freak4Dell
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    Freak4Dell New Member

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    The settings button thing is a side effect of Android 4.0 replacing the menu button with the action bar. Not all developers have updated their apps, and ones that have aren't always consistent. I hate it, too. I'd much rather have my menu button back. I haven't looked yet, but maybe there's a mod out there somewhere that brings that button back. Probably the one and only good thing about software buttons is that they can be hacked and modified. Really, it's just something to get used to, and you'll see it on pretty much every phone that comes out with ICS or later.
  5. alboboy10
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    alboboy10 New Member

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    You can't always check dbm and think that the phone actually has bad signal. My nexus when I first got it used to show low bars and my phone worked great. I think with the old software it didn't display the right bars.

    I tested out the m and the only things I dislike are blur, slight lag, and the screen. Everything else was great.
  6. vmaxed
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    vmaxed New Member

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    I returned my m today also..It was dropping calls :angry: I put the sim card back in my Max and every thing is fine.
    To bad I like the form and size of the M :happy3:
  7. zbaba4
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    zbaba4 New Member

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    Thats why I say check the actual signal level, not the bars. Best way is side by side with another phone, preferable different droid. If you use it in a high signal area you won't see a problem, but the level difference should still show. So for me, when my Razr Maxx was as low as 3 bars, which was about -100 dbm and staying on 4g, the razr M was -120 dbm and having trouble locking on 4g. Design of the radio (4g) on M is substantially poorer than on the Razr. It will only matter in lower signal strength areas, but is certainly disappointing. I wonder if Moto knows about this. I am trying to find out on their owners forum and through support.


  8. Mr.Craig
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    Mr.Craig New Member

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    Real shame you had problems. Coming form the D2G the M has been nothing but great for me. 15 minute call while out for a walk last night and not one drop.
  9. geoff5093
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    geoff5093 New Member

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    Exactly. Even on the same phone with different ROM's, the bars display differently. With CyanogenMod 4G was a full 4 bars even though the dBm was around 80-90, which on another ROM was only 2 bars.
  10. vmaxed
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    vmaxed New Member

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    I went back and got a new M after I waited a week and this one is working as well as my Max :happy3:
    Last edited by a moderator: Sep 26, 2012
  11. jntdroid
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    jntdroid Super Moderator Premium Member

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    I've had 3 now (don't ask). 2nd one was pure crap. Constantly dropping 3g/4g, even at my house which is within a couple hundred yards of a tower, where even the Tbolt and Bionic worked great!

    This one seems to be (knock on wood!) working as solid as the first one again. So maybe there's an occasional device with a bad antenna or something... who knows.

    And I edited your post b/c your "as" for some reason autocorrected to "a**" in both cases ;)
  12. TisMyDroid
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    TisMyDroid New Member

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    I wonder if this is the typical breaking in of, what seems to be, a new phone feature. It seems that many new Android devices, including the Razr and the Maxx, suffered from poor 4g connection but an eventual software fix solved the problem. It could also be that some phones suffer where not all do but we hear about it the ones that do. I am supposed to getting my new M today, finally. I will report what I find (although I am rarely in a 4g area.
  13. vmaxed
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    vmaxed New Member

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    I am a a** some time...Thanks :biggrin:
  14. jwilly216
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    jwilly216 New Member

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    Hey man I resent that " even the Tbolt and Bionic worked great! ".
    The bionic is an awesome phone and mine got better reception than my friends with razrs and nexus etc
  15. jntdroid
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    jntdroid Super Moderator Premium Member

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    Early on the Bionic was rough, even in my area where 4G is strong. But you're right, it definitely doesn't deserve to be in the category with the Tbolt! And you're also right that it's super solid now, especially if you're running an ICS leak.
  16. phositadc
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    phositadc New Member

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    jntdroid,

    If you use gmail or gtalk, can you go check out my post at https://forums.motorola.com/posts/9ece2860f0 and see if your google notifications are delayed when you are connected to wifi? Seeing the posts in these threads about people having better 4g success after a return makes me wonder if perhaps I got an M with bad wifi.

    If at least a few people will confirm that they do not have the same notification delay on wifi, I will do a factory reset to see if that fixes it, and if not, I will take it back to Best Buy for an exchange.
  17. jntdroid
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    jntdroid Super Moderator Premium Member

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    just responded over there
  18. bmetelsky
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    bmetelsky New Member

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    Awesome news! I just got my M yesterday afternoon. I think it's going to be a great phone. Super fast, small but not tiny, excellent 4G connectivity here. dancedroid
  19. dan.dar
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    dan.dar New Member

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    Can't bring myself to return mine. I love the design, size, screen (wish it was hd, but talking mostly about amoled.)

    The 4g is weak no doubt but I've read similar complaints on s3 forums. It might have something to do with the new Qualcomm radio chipset everyone is using. It's good for battery but not as good at reception as older phones were (ie bionic, charge, og razr).

    There is nothing out there that I like more. I played plenty with s3, og razr, iPhone and none of them do it for me like this phone does.

    Sent from my Droid RAZR M using Tapatalk.
  20. jntdroid
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    jntdroid Super Moderator Premium Member

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    I'm kinda in the same boat. I've been testing out an Incredible 4G alongside it for a few days now. They're the only two devices with a small form factor that are also rockin' the S4 chipset. Not to debunk your theory, but the Inc 4G gets great reception - both in experience and when comparing dbm's. Just for what it's worth. It's the same processor, though clocked at 1.2ghz instead of 1.5.

    Pound for pound the Inc 4G seems to match up, or exceed, the M. But it sure got a bad rap out of the gate. Form factor is obviously not as solid or "tight", but everything else (battery life, screen, reception, a killer camera, etc.) is as good or better. But it's a different feel and experience, and one that I'm not sure I'm willing to give up the M for.
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