Razr keeps dropping data connection. Anyone else?

Discussion in 'Droid RAZR' started by texmaster, Dec 13, 2011.

  1. texmaster

    texmaster New Member

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    So I've had this phone for about a month and the one irritating thing about it is it keeps dropping the data connection. Sometimes its fine running 3 or 4g then in the same place it drops completely. Goes grey bars for 4 or 5 minutes then back up again. I'm in Dallas where Verizon is supposed to have a good 4g network. Its sporadic at best. Anyone else noticing this or do I have an issue with the phone?
     
  2. casper05lly

    casper05lly Member

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    Ya. I have the last couple of days. Verizon in Indiana

    Sent from my DROID RAZR using DroidForums
     
  3. jpcalhoun

    jpcalhoun Senior Member

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    I think there's quite a few of us experiencing the same thing. It is a known issue much like the same issue on the Bionic. The next update should fix the problem...the update released today for the Bionic seems to have fixed their problem...our update will most likely fix the Razr problem.
     
  4. Capone76

    Capone76 Member

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    Yeah mine has also been doing that way too much. Annoying when listening to internet radio at work.

    Sent from my DROID RAZR using DroidForums
     
  5. bogginblazer

    bogginblazer Member

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    Same here since i got the phone. Gonna call verizon suggest you do the same thing. So we can get this fixed

    Sent from my DROID RAZR using DroidForums
     
  6. thrgk

    thrgk Member

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    when is the razr update coming out?
     
  7. jpcalhoun

    jpcalhoun Senior Member

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    The Bionic got its update today. I bet the Razr update is not far behind.

    Sent from my DROID RAZR
     
  8. thrgk

    thrgk Member

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    wait, so now the razr has the same problem the Bionic did? are you kidding, just returned my rezound for the razr. How long for this updatE? 5months lol?
     
  9. jpcalhoun

    jpcalhoun Senior Member

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    I didn't say that. And yes, it has some of the same issues...read the entire thread.

    Sent from my DROID RAZR
     
  10. thrgk

    thrgk Member

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    when will this issue be fixed? maybe i should trade it for the bionic?or will it be fixed by xmas?
     
  11. mobalized

    mobalized New Member

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    If you have a Droid Razr call Verizon now and ask to file a Product Issue Form. I just spoke with them and this is not a documented issue for Motorola and Vz. They realize that this is the same issue the Bionic had and requested that I ask anyone that I know to call and file this form so that the process will be expedited. The tech said the more forms they have the faster it will be resolved.
     
  12. Gleason81

    Gleason81 Member

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    Yes, I've had problems...sometimes losing signal completely for a few minutes. In fact, I had to reboot once to get signal to come back. Very irritating. I'm in Iowa fyi.
     
  13. ericd35

    ericd35 New Member

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    Same Here

    Got my phone yesterday and data keeps dropping for the Droid Razr.
     
  14. indywrenchin76

    indywrenchin76 Member

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    My razr drops data alot. I just got off the phone with a Verizon rep. She told me its a known problem and motorola is sending an ota update out tomorrow.

    Sent from my DROID RAZR using DroidForums
     
  15. kanyonkritter

    kanyonkritter Member

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    Haha i started a thread about this....."i hate my razor" so i notice a couple things a factory reset helps for a little while but the data connection problem always returns and progressively becomes worse. I thought maybe there was an app. causing the trouble but i never was able to narrow it down to one specific app. I did however notice that if the back ground data is turned off it helps quite a bit but is still far from any sort of fix. I had Verizon send me a replacement that i am using right now and it seems to be pretty rock solid we'll see how she does in a few days.......my other razor was perfect the first few days as well. I hope verizon figures out the problem or maybe there's a hand full of bunk phones floating around....i dunno
     
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