razr is non-functioning

Discussion in 'Droid RAZR Support' started by aeh12, Nov 23, 2011.

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  1. aeh12
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    aeh12 New Member

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    my droid razr is not responding at all - it just died - is there anything I can do before Friday - charging doesn't help
  2. rubiksc00p
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    rubiksc00p Well-Known Member

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    Try holding down power button and volume down button. That should reset it! :icon_ lala: What are the exact symptoms though? Just in case that doesn't work. What have you already tried...
  3. aeh12
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    aeh12 New Member

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    tried your idea

    thanks for your help I held down both buttons and nothing happened - the phone is not doing anything - it is as if the battery is non-existent
  4. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    I would contact customer service and see about a replacement.
  5. nubia
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    nubia Member

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    Make sure that you hold down the power and volume down buttons at the exact same time and count twenty seconds.... I know it should only be ten seconds but count twenty. See what it does..... Bet it works!

    Sent from my DROID RAZR using DroidForums
  6. aeh12
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    aeh12 New Member

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    thanks

    I am in the process - not easy to do on Thanksgiving with no phone
  7. rubiksc00p
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    rubiksc00p Well-Known Member

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    What have have you done? Have you tried plugging it into the wall? Don't plug it into the computer because it doesn't have as much power flowing through it. And did you hold the buttons for a long time? What were the circumstances when it died?...


    Happy Thanksgiving!
  8. aeh12
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    aeh12 New Member

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    thanks for helping

    it was plugged into the wall all night - and it died when the battery was half full - I just went to use it and it has no power and does not respond - I think I have a lemon that needs to be returned
  9. jays91ls
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    jays91ls New Member

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    my phone died all of a sudden also, and is unresponsive period, I've had it already with this phone , its going back to the store tomorrow and getting back my iPhone
  10. satarecah
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    satarecah New Member

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    call your service provider this is not normal obviously so no "DROID RAZR SUCKS POSTS" because im sure even the damn nexus and rezound have similar problems too there is always gonna be a few bad ones im sorry to say...
  11. rlnaylor
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    rlnaylor New Member

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    My phone just did the same thing, it was non-functioning. I held the power and volume down buttons for about ten seconds and then about fifteen seconds later it turned back on. :)
  12. jays91ls
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    jays91ls New Member

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    Wish that would have worked with my previous one, tried everything even the people at the store couldn't understand

    Sent from my DROID RAZR using DroidForums
  13. satarecah
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    satarecah New Member

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    Its bound to happen though release of a fairly top of the line phone its not even a month old yet there are going to be problems. Every phone does this.
  14. jays91ls
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    jays91ls New Member

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    receiving 3rd razor tomorrow to replace my defective one ....again :angry: this is starting to get old really quick
  15. Arodnum1
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    Arodnum1 New Member

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    Ha, I remember when I had my lg chocolate, I think I had 9 phones in a year, it was such a headache

    Sent from my DROID RAZR using DroidForums
  16. satarecah
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    satarecah New Member

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    Do you think every egg the chicken lays is going to be a good one? get real maybe your distract got a big bad batch of phones or your some kinda of basher, or the last possibility is you don't know how to use it
  17. bens42608
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    bens42608 New Member

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    It's his post and there's no rule against him saying the razr sucks especially coming from someone who owns one. And we all knew these posts were coming once the razr was released with a non-removable battery. At least the nexus or the resound could pop theirs out and try to solve the problem. With razr's "Kevlar strong"! :p back, ur just SOL

    Sent from my DROID BIONIC using DroidForums
  18. jays91ls
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    jays91ls New Member

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    Basher??? yea ok who spends $360 on a phone just to complain about it ??? Dude on the reals get a life , you act like you make these phones and I'm offending you get a grip:D
  19. jays91ls
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    jays91ls New Member

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    by the way dude , i do tech support for intel (yes the chip maker) not to mention I've been a phone junkie since the palm treo's were out , i promise you i know more about this stuff than you do :D
  20. bens42608
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    bens42608 New Member

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    Dude she obviously couldn't afford the razr but got one anyway so now she needs to justify to herself that it's okay her kids don't get to eat this month and you pissed her off when expressing a legitimate problem. She had no advice besides for don't make anymore threads titled the razr sucks. I agree with the mod though- if u have a problem take it in and let them look at it asap

    Sent from my DROID BIONIC using DroidForums
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