razr is non-functioning

Discussion in 'Droid RAZR Support' started by aeh12, Nov 23, 2011.

Thread Status:
Not open for further replies.
  1. aeh12

    aeh12 New Member

    Joined:
    Nov 23, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    my droid razr is not responding at all - it just died - is there anything I can do before Friday - charging doesn't help
     
  2. rubiksc00p

    rubiksc00p Senior Member

    Joined:
    Sep 14, 2011
    Messages:
    1,380
    Likes Received:
    29
    Trophy Points:
    48
    Location:
    Somewhere on this amazing ball of creation!
    Ratings:
    +29
    Try holding down power button and volume down button. That should reset it! :icon_ lala: What are the exact symptoms though? Just in case that doesn't work. What have you already tried...
     
  3. aeh12

    aeh12 New Member

    Joined:
    Nov 23, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    tried your idea

    thanks for your help I held down both buttons and nothing happened - the phone is not doing anything - it is as if the battery is non-existent
     
  4. CJM

    CJM Developer Relations Staff Member Rescue Squad Premium Member

    Joined:
    Sep 12, 2010
    Messages:
    9,437
    Likes Received:
    601
    Trophy Points:
    228
    Location:
    Mississippi Gulf Coast
    Ratings:
    +609
    I would contact customer service and see about a replacement.
     
  5. nubia

    nubia Member

    Joined:
    Sep 24, 2010
    Messages:
    119
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Make sure that you hold down the power and volume down buttons at the exact same time and count twenty seconds.... I know it should only be ten seconds but count twenty. See what it does..... Bet it works!

    Sent from my DROID RAZR using DroidForums
     
  6. aeh12

    aeh12 New Member

    Joined:
    Nov 23, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    thanks

    I am in the process - not easy to do on Thanksgiving with no phone
     
  7. rubiksc00p

    rubiksc00p Senior Member

    Joined:
    Sep 14, 2011
    Messages:
    1,380
    Likes Received:
    29
    Trophy Points:
    48
    Location:
    Somewhere on this amazing ball of creation!
    Ratings:
    +29
    What have have you done? Have you tried plugging it into the wall? Don't plug it into the computer because it doesn't have as much power flowing through it. And did you hold the buttons for a long time? What were the circumstances when it died?...


    Happy Thanksgiving!
     
  8. aeh12

    aeh12 New Member

    Joined:
    Nov 23, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    thanks for helping

    it was plugged into the wall all night - and it died when the battery was half full - I just went to use it and it has no power and does not respond - I think I have a lemon that needs to be returned
     
  9. jays91ls

    jays91ls Member

    Joined:
    Nov 18, 2011
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    san jose
    Ratings:
    +0
    my phone died all of a sudden also, and is unresponsive period, I've had it already with this phone , its going back to the store tomorrow and getting back my iPhone
     
  10. satarecah

    satarecah Member

    Joined:
    Nov 25, 2011
    Messages:
    190
    Likes Received:
    6
    Trophy Points:
    18
    Ratings:
    +6
    call your service provider this is not normal obviously so no "DROID RAZR SUCKS POSTS" because im sure even the damn nexus and rezound have similar problems too there is always gonna be a few bad ones im sorry to say...
     
  11. rlnaylor

    rlnaylor New Member

    Joined:
    Nov 30, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Utah
    Ratings:
    +0
    My phone just did the same thing, it was non-functioning. I held the power and volume down buttons for about ten seconds and then about fifteen seconds later it turned back on. :)
     
  12. jays91ls

    jays91ls Member

    Joined:
    Nov 18, 2011
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    san jose
    Ratings:
    +0
    Wish that would have worked with my previous one, tried everything even the people at the store couldn't understand

    Sent from my DROID RAZR using DroidForums
     
  13. satarecah

    satarecah Member

    Joined:
    Nov 25, 2011
    Messages:
    190
    Likes Received:
    6
    Trophy Points:
    18
    Ratings:
    +6
    Its bound to happen though release of a fairly top of the line phone its not even a month old yet there are going to be problems. Every phone does this.
     
  14. jays91ls

    jays91ls Member

    Joined:
    Nov 18, 2011
    Messages:
    64
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    san jose
    Ratings:
    +0
    receiving 3rd razor tomorrow to replace my defective one ....again :angry: this is starting to get old really quick
     
  15. Arodnum1

    Arodnum1 Member

    Joined:
    Nov 26, 2011
    Messages:
    209
    Likes Received:
    5
    Trophy Points:
    18
    Ratings:
    +5
    Ha, I remember when I had my lg chocolate, I think I had 9 phones in a year, it was such a headache

    Sent from my DROID RAZR using DroidForums
     
Thread Status:
Not open for further replies.
Search tags for this page
droid razr screen fades and not responding
,

droid razr will not respond

,
how to analyze no power motorola droidrzr