RAZR from Costco, can I trade for maxx

Discussion in 'Droid RAZR MAXX' started by unholydoragon, Jan 15, 2012.

  1. unholydoragon

    unholydoragon Member

    Joined:
    Dec 18, 2011
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I got my razr from Costco online around thanksgiving. Can i swap it for Max when it comes out?

    Sent from my DROID RAZR using DroidForums
     
  2. skyshadow

    skyshadow Member

    Joined:
    Nov 4, 2011
    Messages:
    123
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Costco return policy is 90 days so I'm going to say maybe depending on when the razor Max drops

    Sent from my Galaxy Nexus using DroidForums
     
  3. pinoy_92

    pinoy_92 Member

    Joined:
    Jan 5, 2010
    Messages:
    266
    Likes Received:
    14
    Trophy Points:
    18
    Ratings:
    +14
    im not sure but i think theres a fee for switching phone while your still in a contract.
     
  4. Lars

    Lars Member

    Joined:
    Jan 18, 2010
    Messages:
    164
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    Seattle, WA
    Ratings:
    +6
    It depends on who you talk to, and when the Maxx drops (as mentioned above). When I purchased my Razr, I fully intended on exchanging it for the Nexus, so I spent some time talking with the Costco (kiosk) employee about the policy. He basically explained that it was a 90 Day "Exchange for the Same Device" Policy, and not designed to allow people to swap phones (essentially a warranty). However, he also completely understood my intentions and was understanding, so he provided me with his personal number so that any exchange I made would be dealt with by him. He said that his manager would likely not understand, or approve the "exchange." Also, there should not be any fee to make the switch; it's part of the benefit of buying through Costco and not Verizon.

    If you do want to exchange, and it is within 90 days, I would just talk to someone at the kiosk and explain what you want. If they say no, you can try coming back another day and talking with another employee. Worst case scenario, nobody will let you make the switch and you are "stuck" with an awesome device!
     
  5. njs502

    njs502 New Member

    Joined:
    Nov 24, 2009
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I bought a Razr around Thanksgiving from Costco store. I returned it for a Nexus 2 days ago. No problem. Same price as original Razr price at 289.99$ so even trade. No extra charge.

    If I want, I can exchange for Razr Maxx if it gets released and I exchange it before my 90 days from the original purchase price.

    Sent from my Galaxy Nexus using DroidForums
     
  6. unholydoragon

    unholydoragon Member

    Joined:
    Dec 18, 2011
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Was this in store or online?

    Sent from my DROID RAZR using DroidForums
     
  7. njs502

    njs502 New Member

    Joined:
    Nov 24, 2009
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    In the store
     
  8. bloodhawke83

    bloodhawke83 Member

    Joined:
    Jun 6, 2011
    Messages:
    126
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    damn, i wished i knew of this before.
     
  9. dan j

    dan j Member

    Joined:
    Apr 19, 2010
    Messages:
    105
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Weird, I talked to the local Costco guy here in and he told me that I would only have 14 days to return a phone. He said that going past 14 days I could still exchange it, but that there was no discount on the new phone. Basically I could return it after 14 days, but what's the point if I have to buy a new phone at retail?????

    Any help on this?
     
  10. busab

    busab Member

    Joined:
    Jan 15, 2010
    Messages:
    252
    Likes Received:
    8
    Trophy Points:
    18
    Location:
    Greer, SC
    Ratings:
    +8
    Can you buy phones at full retail price at Costco or do you have to be on contract?

    Sent from my Droid Razr using yo moma.
     
  11. unholydoragon

    unholydoragon Member

    Joined:
    Dec 18, 2011
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I'm pretty sure they also sell at non contract price, but I'm looking to exchange for the contract price maxx

    Sent from my DROID RAZR using DroidForums
     
  12. njs502

    njs502 New Member

    Joined:
    Nov 24, 2009
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I exchanged it. I originally paid $289.99+tax for Motorola Droid Razr. I brought back my RAZR 2 months later. They had me return the phone at customer service. I then paid $289.99 for the Galaxy Nexus. I DID NOT pay full retail for the new Nexus. That's my experience. I have no idea what is happening at your Costco.
     
  13. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

    Joined:
    Apr 2, 2010
    Messages:
    11,384
    Likes Received:
    2,341
    Trophy Points:
    678
    Location:
    Pennsylvania
    Ratings:
    +2,507
    Current Phone Model:
    Droid Turbo, and Nexus 6!
    This makes sense only if you activated a line through them with the ODR and kept that line and only exchanged the phone to the GNex. The reason is they get the same rebate from Verizon for either phone so to them it's a wash.
     
  14. njs502

    njs502 New Member

    Joined:
    Nov 24, 2009
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Yes. I used my upgrade to purchase the original RAZR, and kept the same line and exchanged it for a new nexus 2 months later.

    Sent from my Galaxy Nexus using DroidForums
     
  15. unholydoragon

    unholydoragon Member

    Joined:
    Dec 18, 2011
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    what doez odr mean. also did you guys buy online

    Sent from my DROID RAZR using DroidForums
     
Search tags for this page

can you buy phones for full retail at costco?

,

costco droid maxx

,

costco swap cell phones 90 days

,

droid maxx at costco

,

droid maxx from costco.com

,

droid razr manufacturer warranty costco

,

trading in a motorola razr droid at parkway plaza