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RAZR charge issues, PLEASE HELP!

Discussion in 'Android General Discussions' started by pratter3, Mar 6, 2013.

  1. pratter3
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    pratter3 New Member

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    My Droid RAZR is having problems charging. I think it might be a hardware issue related to a malfunctioning or broken micro USB port on my phone, but I could be wrong. It does not matter if the charger I use is manufacture certified or not. Simply plugging it in will not charge the device at all; sometimes if my charger cord is bent in a certain way, it receives a charge but if the phone moves at all, it disconnects. Since my initial thought is that its a hardware problem, I don't think a hard reset would help anything, rather just give me a more severe headache than I already have. Does anyone know, A) A solution to this problem, B) If this is not a hardware problem, or C) If a hard reset would help at all??

    Thanks in advanced for any responses
  2. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Seems like a hardware issues to me. I wouldn't even bother doing a hard reset as you doing so will be for nothing.

    As for a solution, I've heard of people opening the phones themselves (this voids warranty of course) and replacing the part, but if you're not comfortable doing so I would contact Motorola or a local repair shop.
  3. pratter3
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    pratter3 New Member

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    Yeah I figured. I'll take it to verizon and see what they have to say. I'm afraid if I open it up, I'll have the urge to dump water on the insides -__- I'd rather try to fix it myself than buy a new phone though..Any ideas on how to go about doing that?
  4. GoCliffGo05
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    GoCliffGo05 Developer Relations Staff Member Premium Member

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    Could search for some RAZR teardown videos or tutorials, and see if you feel comfortable taking the phone apart by yourself... Also have to check for the part you need.
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