Just got off the phone with Verizon. Called to discuss battery issues, I am a very light user, no gps, no 4g, no bluetooth. I was getting a full 2 days (48 hours) on my new Razr until I updated to 2.3.6 then I am lucky to get 7-8 hours. The Verizon rep. told me that the issue was a "known issue" and Verion and Motorala are working together to create a fix for the problem. She also said I could get an app "battery tracer" that would tell me what was draining the battery. I responded to that, In settings under battery you can check to see what is draining the battery, She said yes that true, but battery tracer might help. I then asked how long would it take to fix, she said she could not give any time line. So with all that being said, all of us that bought the Razr knowing the battery was an issue to begin with, we took that chance when we bought the phone. But we didn't buy a phone that was broken, or one that when broke due to manufactures defect would not be fixed. I still love my Razr but hate my battery life. I have been a Verizon customer for 14 years, never been so disappointed with verizon.