Random rebooting and/or shutting down

Discussion in 'General Discussions' started by eversonsc, Nov 11, 2009.

  1. S281

    S281 Member

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    How often would u qualify rebooting a problem. Mine reboots maybe 3 or 4 times a day? Should i exchange mine?
     
  2. Spartan

    Spartan Member

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    Yep that would qualify for me! I've had mine since last Friday and haven't had a single reboot. If it did it more than a couple time a week, I exchange it.
     
  3. kdanielson

    kdanielson Member

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    I would say that would definitely qualify. Mine was doing the same thing. I took it back, they exchanged without problem, and the new one has been troublefree!
     
  4. cereal killer

    cereal killer Administrator
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    I responded to you in your thread...so in case you missed it I suggest you do a factory reset before returning the device and if that doesnt work then return it.

    It's worth a try. 50/50 chance : )
     
  5. Zer0Beast

    Zer0Beast New Member

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    Just in case....do NOT remove your UPC code from the box. I guess i got screwed where i bought my phone. I bought it from a retailer (not a verizon corporate store). The corporate store wouldn't even TOUCH my phone since i bought it somewhere else. Then when i tried to return it for a new one from the retail store, they wouldn't take it back because i already cut the UPC off (although i still have it).

    So, now i'm getting shipped a new phone (re-certified), which i think is a joke, because my phone is only 7 freakin days old!

    I'll never buy from a Verizon Retail store ever again
     
  6. S281

    S281 Member

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    Thanks, I'll try that. I just hate going back to verizon and waiting in that dreaded line to get a refurb phone. I hope mine just starts working after the reset or maybe i'll wait a few weeks till the new update and hope something cures it.

    BTW, will a factory reset wipe out everything? (contacts,calander,apps?) Will a simple sync to my google restore everything?
     
  7. SoftwareForMe.com

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    Our first Droid rebooted 10 times in the first 28 hours. 9 of those reboots got it stuck in an infinite loop between the Android screen and the red eye.

    We replaced it last Saturday and have had zero issues since.

    Randomly rebooting, at any frequency, is not acceptable, and given the reports of users (here and elsewhere), it isn't necessary that one risk it. Replace that broken Droid!

    SoftwareForMe.com
    Makers of PhoneMyPC
     
  8. S281

    S281 Member

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    Did a factory reset today, 8 hrs so far and no random reboots. Probably too early to tell though, but hoping it fixed the prob.
     
  9. cereal killer

    cereal killer Administrator
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    google sync will resore all your stuff....

    not sure about the apps though. Remember to run the phone without any apps for a day or 2 to see if remains stable.
     
  10. thehotcops

    thehotcops New Member

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    So if you have to replace your Droid, you're probably going to get a refurbished one?
     
    #22 thehotcops, Nov 18, 2009
    Last edited: Nov 18, 2009
  11. S281

    S281 Member

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    I dont want a refurbished phone, but isnt that how it works when you take back a phone at Verizon, dont they replace them with refurbs?

    But i'm holding off for now, because i think the factory reset might have actually worked. I did it on sunday and havent had any issues yet (knock on wood).
     
  12. thehotcops

    thehotcops New Member

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    Does Verizon give you 30 days to take it back if it's defective?

    And do you think they would even have refurbs to give you this early?
     
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