Random freezing, black screen when ending call

Discussion in 'Droid Incredible Tech Support' started by ssswck, Apr 2, 2011.

  1. ssswck

    ssswck New Member

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    I love my Incredible but it has two intermittent problems...

    A few times a month, out of the blue, everything freezes, nothing works, can't even power off. I have to remove the battery.

    Also randomly, when I try to end a call, the screen goes black (sleep?). When I try to make it active, it toggles back and forth and I can't bring it back long enough to end the call. Frustrating?

    Anyone else experience things like this?

    thx
     
  2. CsonkaBear

    CsonkaBear Member

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    Have you tried pulling the battery for a minute?

    Sent from my ADR6300 using DroidForums
     
  3. ssswck

    ssswck New Member

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    Pulling the battery is the only thing that takes care of the freezing issue. But it doesn't stop it from happening again.
     
  4. CsonkaBear

    CsonkaBear Member

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    I guess you could call VZW support. Is it still under warranty?
     
  5. Globed

    Globed Member

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    First off, couple things.....

    Is your phone rooted? If so what rom and what version of CW?
    Also how full is your memory and storage, and whens the last time u updated your phone?
    I had the same thing happen to me twice once unrooted n once rooted. The first time I haddnt updated my phones firmware. When I did that everything was fine. The second time, rooted the rom I was using wasn't compatible with the kernal I was trying to run with it.
     
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