Random colored pixeled screen??

Discussion in 'Droid Moto Z Force' started by erydzewski, Oct 28, 2016.

  1. erydzewski

    erydzewski New Member

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    Has anyone else had this happen? It happens randomly and can last for a few minutes at a time. It won't restart or shut down or anything. Software issues? Hardware issue? Haven't went to Verizon yet but I have no idea. . . . .
     

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  2. rocknroller77

    rocknroller77 New Member

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    Yup.... Happened to me.

    Did ya drop it? What I think it is, is separation of the LCD and the chip... Because when I pressed on the screen it returned back to normal.

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  3. erydzewski

    erydzewski New Member

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    Purchased it used off of swappa. In most condition. Should I contact Verizon or Motorola? My fear is that it will permanent stop working right after a year!
     
  4. rocknroller77

    rocknroller77 New Member

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    If it's due to a drop, sadly you're sol.... Unless you have TEC from VZW they might cover it. 200$ is 200$

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  5. erydzewski

    erydzewski New Member

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    Even if there's no physical damage and within its 1 year warranty?
     
  6. TisMyDroid

    TisMyDroid Super Moderator
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    If it's less than a year old, vzw or Motorola may cover it. Contact both to find out.

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  7. cr6

    cr6 Super Moderator
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    I was thinking that too, but unless you're the original owner, neither will cover it under stock warranty. Best bet is if the OP purchased the additional insurance.

    S5 tap'n
     
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  8. TisMyDroid

    TisMyDroid Super Moderator
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    I was wondering that too but I did get a free warranty replacement on a phone I bought off eBay via Verizon. It was a few years ago. I was very surprised. I told them it was purchased used from eBay because I did not want it to end up biting me in the deriair. They said it didn't matter because it was less than a year old. I wouldn't be surprised if that policy has changed but it's worth a try.

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  9. cr6

    cr6 Super Moderator
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    That's good to know, thanks Tis. It's worth a try!

    S5 tap'n
     
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  10. Jonny Kansas

    Jonny Kansas Administrator
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    Dude. Is your birthday right on your profile? If so, were birthday buddies!

    Sorry to derail the thread a bit, but I just noticed.

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  11. Sajo

    Sajo Diamond Member

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    Unless Moto has changed their warranty, it's 12 months for the first User that activates the phone. If the previous owner never activated the phone you would still have the original 12 month warranty. If they did then the Moto warranty does not transfer. I've been asked that question when selling a brand new phone on Swappa, and have asked the seller that when buying a phone there that was listed as New. I think there is a spot on their website where you can check to see if the warranty is still good, if you have an account with them. I'll see if I can find the link.

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  12. TisMyDroid

    TisMyDroid Super Moderator
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    Sorry for the added derail but... Happy Late Birthday, you two!

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