I know our phones have 3 gigs of ram. I was having an issue with my call volume being low on my wife's side and in the process of trying to get that fixed the tech said that I only have about 25% of my ram available. This phone is only two days old because I had to get a second turbo due to battery issues on the first one. After that call I was using an app and all the sudden my phone went black and then restarted. What's taking my ram I don't have lots of pics or music or tons of apps. I just don't know what to do I like this phone but if I keep having issues I may have to switch.