r.i.p razr

cris

Member
Joined
Jun 6, 2011
Messages
192
Reaction score
0
well seems this phone is sensitive to breaking, i went to get pizza,and the phone was in my pocket i pulled it out and noticed lines going thru the screen. i took it to the store, they said i dropped it, bull s***, i took it out of the case and there isnt a ding dent scratch no where on it. they said gorilla glass dont break on the outside, but on the inside. so im looking at a insurance claim and a 99$ deductable on a 2 week old phone. :mad: guess imma have to wrap it up in bubble wrap like a brick and carry it in a breifcase.
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
Yeah, unfortunately this has happened to some other people as well. We wonder if the battery swelled and put pressure on the display from behind.

Sorry you had this experience..
 

drew96dawg

Senior Member
Joined
Apr 9, 2012
Messages
1,105
Reaction score
26
Location
Mobile Al
Wow, if this a known issue then they should at least give a cln replacement to the people

Sent from my DROID2 using Xparent Blue Tapatalk 2
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
I believe their angle is that they think the phone was flexed and that led to screen cracking.

What kind of case do you keep it in?
 
OP
C

cris

Member
Joined
Jun 6, 2011
Messages
192
Reaction score
0
I believe their angle is that they think the phone was flexed and that led to screen cracking.

What kind of case do you keep it in?

thats what they was trying to tell me. i had it in a cheap case from ebay 3.99 but that shouldnt matter.
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
No it shouldn't.. that's one of the inherent problems with the device. Its wide and this, so it flexes easily, and the screen is what gives way. It sucks... that's why I keep mine in otterbox defenders.
 
OP
C

cris

Member
Joined
Jun 6, 2011
Messages
192
Reaction score
0
does that defender help any? or is there still a high chance of this happening again
 

drew96dawg

Senior Member
Joined
Apr 9, 2012
Messages
1,105
Reaction score
26
Location
Mobile Al
Otterbox guarantees phones I believe

Sent from my DROID2 using Xparent Blue Tapatalk 2
 
OP
C

cris

Member
Joined
Jun 6, 2011
Messages
192
Reaction score
0
well after 2 hours of fighting with the fax machine, printer and scanner, i finally got the paper and id sent off to them, now its a waiting game.
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
I have never had a phone busted with a defender on it. There are people who've left their phone on the roof of their car and it survived the fall, in a defender case :)
 

drew96dawg

Senior Member
Joined
Apr 9, 2012
Messages
1,105
Reaction score
26
Location
Mobile Al
I have a friend who's d2 survived that with no case :)

Sent from my DROID2 using Xparent Blue Tapatalk 2
 

94lt1

Super Moderator
Staff member
Premium Member
Joined
Jan 16, 2012
Messages
17,041
Reaction score
3,997
Location
SE TX
Current Phone Model
Droid Turbo 2
The d2 is a way different scenario lol.
 

drew96dawg

Senior Member
Joined
Apr 9, 2012
Messages
1,105
Reaction score
26
Location
Mobile Al
its got an extra quarter inch of cushion:)

Sent from my DROID2 using Xparent Blue Tapatalk 2
 
OP
C

cris

Member
Joined
Jun 6, 2011
Messages
192
Reaction score
0
this sucks, going back to the incredible is like learning to walk again, :angry: feels soo small too :laugh:
 
Top