1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

r.i.p razr

Discussion in 'Droid RAZR' started by cris, Aug 4, 2012.

  1. cris
    Offline

    cris Member

    Joined:
    Jun 6, 2011
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    16
    well seems this phone is sensitive to breaking, i went to get pizza,and the phone was in my pocket i pulled it out and noticed lines going thru the screen. i took it to the store, they said i dropped it, bull s***, i took it out of the case and there isnt a ding dent scratch no where on it. they said gorilla glass dont break on the outside, but on the inside. so im looking at a insurance claim and a 99$ deductable on a 2 week old phone. :mad: guess imma have to wrap it up in bubble wrap like a brick and carry it in a breifcase.
  2. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,259
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    Yeah, unfortunately this has happened to some other people as well. We wonder if the battery swelled and put pressure on the display from behind.

    Sorry you had this experience..
  3. drew96dawg
    Offline

    drew96dawg New Member

    Joined:
    Apr 9, 2012
    Messages:
    1,108
    Likes Received:
    27
    Trophy Points:
    0
    Location:
    Mobile Al
    Wow, if this a known issue then they should at least give a cln replacement to the people

    Sent from my DROID2 using Xparent Blue Tapatalk 2
  4. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,259
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    I believe their angle is that they think the phone was flexed and that led to screen cracking.

    What kind of case do you keep it in?
  5. cris
    Offline

    cris Member

    Joined:
    Jun 6, 2011
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    16
    thats what they was trying to tell me. i had it in a cheap case from ebay 3.99 but that shouldnt matter.
  6. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,259
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    No it shouldn't.. that's one of the inherent problems with the device. Its wide and this, so it flexes easily, and the screen is what gives way. It sucks... that's why I keep mine in otterbox defenders.
  7. cris
    Offline

    cris Member

    Joined:
    Jun 6, 2011
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    16
    does that defender help any? or is there still a high chance of this happening again
  8. drew96dawg
    Offline

    drew96dawg New Member

    Joined:
    Apr 9, 2012
    Messages:
    1,108
    Likes Received:
    27
    Trophy Points:
    0
    Location:
    Mobile Al
    Otterbox guarantees phones I believe

    Sent from my DROID2 using Xparent Blue Tapatalk 2
  9. cris
    Offline

    cris Member

    Joined:
    Jun 6, 2011
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    16
    well after 2 hours of fighting with the fax machine, printer and scanner, i finally got the paper and id sent off to them, now its a waiting game.
  10. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,259
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    I have never had a phone busted with a defender on it. There are people who've left their phone on the roof of their car and it survived the fall, in a defender case :)
  11. drew96dawg
    Offline

    drew96dawg New Member

    Joined:
    Apr 9, 2012
    Messages:
    1,108
    Likes Received:
    27
    Trophy Points:
    0
    Location:
    Mobile Al
    I have a friend who's d2 survived that with no case :)

    Sent from my DROID2 using Xparent Blue Tapatalk 2
  12. 94lt1
    Offline

    94lt1 Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,259
    Likes Received:
    587
    Trophy Points:
    113
    Location:
    SE TX
    The d2 is a way different scenario lol.
  13. drew96dawg
    Offline

    drew96dawg New Member

    Joined:
    Apr 9, 2012
    Messages:
    1,108
    Likes Received:
    27
    Trophy Points:
    0
    Location:
    Mobile Al
    its got an extra quarter inch of cushion:)

    Sent from my DROID2 using Xparent Blue Tapatalk 2
  14. cris
    Offline

    cris Member

    Joined:
    Jun 6, 2011
    Messages:
    192
    Likes Received:
    0
    Trophy Points:
    16
    this sucks, going back to the incredible is like learning to walk again, :angry: feels soo small too :laugh: